Salesperson Part Times Sales

PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide.

Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.

Store Name Willowbrook Mall

Responsibilities Express is seeking a Retail Sales Associate to join our team.

The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assisting with additional tasks such as stocking, cleaning, folding merchandise, etc.

Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.

Follow company policies and procedures to ensure the safety of all our associates and customers.

Provide a Great Customer Experience

Deliver on all aspects of the customer experience model.

Process transactions quickly and accurately reducing the customers wait time.

Positively resolve customer service-related issues as they arise and determine resolution or elevate further - communicate allissues and resolutions to Store Management.

Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.

Years of Experience: 0-2 of relevant job experience - minimum 6 months

Meets defined availability criteria, including nights, weekends and non-business hours

Previous retail experience preferred

Customer service skills and ability to interact with customers

Strong verbal and written communication skills specifically with customers, sales leadership team and associates

PHOENIX offers a range of benefits to help protect full-time associate’s health and long-term financial security including:

Medical, pharmacy, dental and vision coverage

Merchandise discount

For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.

Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.

Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.

Closing Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position.

PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call View phone number on click.appcast.io and say 'Associate Relations' orsend an e‑mail View email address on click.appcast.io.