Head of Operations & Business Management

Please read carefully if you are seeking a high-growth career with strong compensation and company equity. We are seeking a Director of Operations (ultimately leading to VP , COO) whose goal is to grow professionally in a fast-track environment. Ultimately, we envision this candidate progressing into senior executive leadership, growing from VP to Chief Operating Officer (COO), with commensurate salary increases and company equity. This progression will not happen overnight, but it is the clear long-term plan and goal for the company. We are looking for a candidate with professional experience primarily in operations across multiple departments, such as sales, marketing, customer service, and other internal teams. Experience in medical education and/or aesthetics is a plus, but not required.
This individual will oversee day-to-day business operations within the office while simultaneously managing critical logistics. Responsibilities include coordinating with our physician instructor team-including our Chief Medical Officer-to plan new initiatives and expand both our live and on-demand curriculum; helping create and plan new events; This role requires a proactive leader who thrives in a fast-paced environment, can manage cross-functional teams, and is deeply committed to delivering an exceptional customer and employee experience.
In addition to internal operations, this individual will actively look outside the organization for new ventures and growth opportunities. This may include forming new vendor partnerships or aligning with hospitals and medical schools to expand training opportunities. The Senior Operations Manager will maintain a thorough understanding of the industry and competitive landscape-not merely reacting to change, but proactively innovating and leading.Lead and manage daily operations across multiple departments, including sales, marketing, customer service, events, and administration. The Operations "leader" oversees all of this and will oversee the directors as well as the entire team and entire operations of the company. Candidate naturally should have strong leadership abilities and knowledge in operations as well as Sales and Marketing.

• Oversee logistics and execution of nationwide training workshops and weekend seminars, ensuring flawless delivery from start to finish
• Manage and negotiate contracts with hotels and venues to secure optimal terms for weekend seminars
• Coordinate with faculty doctors and medical professionals to schedule workshops and training programs
• Develop and implement operational strategies, policies, and processes that drive efficiency and scalability
• Pursue external growth opportunities, including new vendor partnerships, hospital affiliations, and academic collaborations
• Identify opportunities for process improvements and cost savings while maintaining quality standards
• Ensure compliance with all applicable laws, regulations, and company policies
• Monitor attendance and performance metrics and deliver clear reporting to senior leadership
• Negotiate and manage vendor and partnership contracts; Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

5+ years of operations experience (true operational leadership overseeing teams and departments, including project management)

• Proven ability to manage complex, multi-phase projects with strict deadlines
• Strong knowledge of KPI reporting, Salesforce, and other common executive-level tools that you will oversee and manage
• Strong negotiation and vendor management experience
• Entrepreneurial mindset with the ability to identify opportunities, build partnerships, and drive growth
• Comfortable working in a fast-paced office environment
• Proficiency with CRM systems, project management tools, and Microsoft OfficeWork Schedule

Executive-level hours are expected-this is not a banker-hours role. some weekends and travel may be necessary based on operational needs.

Fast-track, structured advancement for high-performing individuals

• Director of Operations VP of Operations (with compensation up to $180K-$200K+ plus commissions), ultimately leading to a Chief Operating Officer position with company equity and additional benefits
• Health, dental, vision, and life insurance
• Paid time off (PTO) and paid holidays

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.