Fulltime Police Dispatcher

BART Police Dispatcher
Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.
Working in a fast-paced, 24/7 public safety communications center, the incumbent will receive and prioritize incoming 911 emergency and non-emergency telephone calls and operate radio systems to dispatch patrol units and other police personnel to crime scenes, service calls, and transit-system emergencies. Dispatchers ensure accurate and timely information flow, maintain situational awareness, and support officers responding to a broad range of incidents, including safety hazards, quality-of-life concerns, medical emergencies, and criminal activity affecting BART's stations, trains, and facilities.
The most qualified candidates for this position will have highly developed competencies in the following areas, which will be reinforced with related work experience and will be clearly articulated during the selection process:
Strong Communication Skills Ability to clearly and effectively communicate under pressure, both verbally and in writing, to relay information to officers, the public, and other agencies.
Multitasking Ability Capable of handling multiple tasks simultaneously, such as answering calls, operating radio systems, and inputting data into computers, while maintaining accuracy.
Technical Proficiency Skilled in operating dispatch software, radio systems, and law enforcement databases; Attention to Detail Ability to accurately process and document critical information, ensuring nothing is missed during high-stress situations.
The selection process for this position will be in accordance with the applicable collective bargaining agreement and may include one or more of the following: a skills or performance demonstration, written examination, and/or panel or individual interview.
All applications will be reviewed by the Talent Acquisition Division to determine whether applicants meet the established Minimum Qualifications (MQs). Unsuccessful applicants may re-apply online by visiting our website at for a listing of open positions.
Phase 3: Typing Test (or typing certificate submission)
The selected candidate must demonstrate a work history reflecting reliability and dependability and may be required to provide copies of certificates, diplomas, or other documentation required by law, including proof of authorization to work in the United States, and pass a pre-employment medical examination, which is specific to the essential job functions and requirements. Does not apply to current full-time BART Police Department employees unless a specific job requires additional evaluations).
If selected to proceed in the background investigative phase of the process, you will be asked to provide some essential documents. The following are some of the documents you may be asked to provide naturalization/citizenship papers, birth certificates, school transcripts, proof of Selective Service, DMV driving history documents, proof of automobile insurance, marriage or divorce certificates (if applicable), and POST certificates (if applicable).
Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at View email address on click.appcast.io . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at
Medical Coverage (or $350/month if opted out)
Dental Coverage
Retirement Plan through the CA Public Employees' Retirement System (CalPERS)
Money Purchase Pension Plan (in-lieu of participating in Social Security tax)
Holidays:
No floating holidays or observed holidays, but 6.6% pay differential provided above base pay rate
Non-Sworn Staff: 9 observed holidays and 4 floating holidays
Life Insurance may be available through employee union
Short-Term and Long-Term Disability Insurance may be available through employee union
Flexible Spending Accounts: Health and Dependent Care