Banker Needed for Immediate Hire

First Federal Bank of Louisiana is currently seeking a Universal Banker I at our Coliseum Boulevard Office, located in Alexandria, LA. The hours for this position are Monday - Friday from 7:45 AM - 5 PM. First Federal Bank of Louisiana is a full-service, locally owned community bank that has helped build the communities we serve for over 75 years. With over one billion dollars in assets and 16 offices currently serving multiple parishes across Southwest and Central Louisiana, we are proud to offer our customers comprehensive retail and commercial products as well as investment services to meet all of their financial needs. Empowering people and places to realize and attain their dreams is what our community-first banking is all about, and that's what our team strives to do in the communities we serve each and every day. Member FDIC, Equal Housing Lender.
Serves new and existing customers, both consumer and commercial, with the highest level of courtesy and professionalism. Identifies financial needs of customers and performs paying and receiving bank transactions to individual customers and commercial clients, as well as provides support to branch staff. Demonstrates a high level of efficiency by routinely performing a combination of all teller and basic account maintenance duties. Adheres to the Bank's Customer Service Standards at all times.

Greets customers immediately, in-person and by telephone, and ascertains nature of business; Receives checking and savings deposits; verifies cash and endorsements, receives proper identification for cash back; and issues receipts of deposits
Examines checks deposited and determines proper funds availability based on regulation requirements and completes hold notices
cashes checks; processes cash advances; Answers customer account inquiries regarding interest rates, service charges and account history while complying with disclosure requirements and consumer privacy policies
Identifies customer's financial needs; cross-sells bank products and services; refers customers to FFBLA specialists who provide specific products or services, including insurance and investment representatives
Sells and prepares official bank checks; orders check for customers; sells visa gift cards
Accepts loan payments and collection items; Assists in opening night depository and works customer's night deposit bags
Balances cash drawer daily, including periodic trail balancing and batching of checks; secures cash drawer and maintains daily cash limits; Maintains appropriate currency logs, official check logs, visa gift card and ATM logs
Performs basic account maintenance functions; completes e-call tickets on debit cards/credit cards for travel exceptions
Follows all teller and new account policies and procedures, as well as opening and closing and branch security policies and procedures
Provides access to safe deposit boxes; closes safe deposits boxes, as needed
Complies with specific job related BSA policies and procedures
Compliance training is assigned to all Bank personnel based on their position with the Bank. Employees are required to complete all assigned training timely and in accordance with Bank policy.
High school diploma or general education degree (GED)
Minimum of six (6) months cash handling and related customer service experience required
Previous bank teller experience preferred

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employment policy of First Federal Bank and its subsidiaries is to provide an equal employment opportunity for all employees and job applicants without regard to race, color, religion, sex, national origin, age, individuals with disabilities, protected veteran status, sexual orientation, gender identity, genetic information, or any other legally protected characteristics or activities in accordance with applicable laws.
Monday - Friday, 7:45 AM - 5 PM