Banker - Part time or Full Time

Universal Banker I

The Universal Banker I plays a key role in delivering exceptional customer service and supporting branch operations. This position involves frequent customer interaction, including onboarding new clients, maintaining existing relationships, and assisting with a variety of banking transactions.

Primary responsibilities include opening and closing personal and business accounts, issuing certificates of deposit, and ordering debit cards. The banker also provides accurate information and assistance regarding account details, ownership changes, and general inquiries, while performing entry-level account maintenance and supporting teller-related functions.

Teller duties involve accurately and efficiently processing customer transactions such as cashing checks, accepting deposits and withdrawals, and executing internal transfers. The banker ensures compliance with bank policies and procedures while maintaining a high level of customer satisfaction.

Resets Online Banking users

Resolves issues and answers questions with customer accounts

Processes wire transfers, check orders, address & telephone changes

Assists customers with temporary debit card increases, pin changes/resets, travel notification, fraud, compromised cards, disputes, and Instant Issue debit cards

Supports the department by answering phones, distributing mail, scanning documents, and greeting/directing customers.

Completes ongoing required regulatory training and Oncourse Training Courses within the assigned time frame

Complies with all bank policies, applicable laws, and regulations

Provides superior customer service while promoting bank products and services

Processes deposits, loan payments and safe deposit box rental payments

Processes & settles cash advances

Maintains approved cash drawer limits and balances their drawer out at the end of their shift

Promotes the High-Performance Growth (Haberfeld) Checking accounts, Tell-A-Friend program, to include assisting with Branch promotions and Big Day promotions.

Keeps up to date with the latest security alerts, to protect the bank from losses

Assists with dual control in vault balancing, mail deposits, day drop, and night drop processing.

Sells prepaid Gift/Travel cards

Maintains inventory logs for prepaid cards and assists with auditing them monthly

Responds to telephone inquiries from customers

Orders and submits foreign currency for customers

Minimum of 6 months' banking experience preferred

Must understand and support the Bank's philosophy regarding customer service

Must have a good working knowledge of PC usage and Microsoft Office (Word, Excel and Outlook)

Ability to maintain high volume of quality work, while ensuring highest confidentiality

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; viewing a computer terminal; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.

We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. 0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details.

We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.

Glacier Bancorp, Inc. does not sponsor applicants for work visas.