Senior Sales Engineering

CoreSite is a leading colocation data center company providing the space, power, cooling and connectivity that businesses rely on to operate and grow. Our data centers bring dozens of organizations together under one roof, supporting the technology and services that keep our world connected. Our people are at the heart of everything we do, bringing the expertise, ideas and commitment that power our business and help our customers succeed. Senior Sales Engineer Role:
The Senior Sales Engineer is responsible for leading the technology evaluation and solution design stages of the sales process and serves as the primary technical advisor and product advocate in close collaboration with the Sales team. This role ensures that CoreSite's products and service offerings align with customer requirements to drive value and deal success. The Senior Sales Engineer must be able to articulate technical concepts and product positioning to both business and technical stakeholders, while identifying and resolving all technical issues within assigned accounts to ensure complete customer satisfaction and continuity throughout all stages of the sales process. The Senior Sales Engineer evaluates customer requirements and business processes to prepare, present, and promote tailored business solutions, while ensuring the quality and integrity of the overall sales process to support proper implementation and deal profitability. This role requires proficiency in both business operations and the technical aspects of datacenter infrastructure, including mechanical and electrical systems, as well as IP transit and carrier networking.
Customer Engagement

Participate in customer-facing meetings to align strategic objectives and determine business and technical requirements for tailored solution development.
Drive customer confidence and acceptance by articulating value through demonstrated cost savings and operational efficiencies.
Manage assigned accounts and opportunities, ensuring ongoing customer satisfaction, retention, and account growth.
Demonstrate leadership presence by ensuring the site and computer rooms are consistently customer-ready, reinforcing a culture of operational excellence.
Evaluate customer deployment requests against CoreSite's data center deployment criteria to determine feasibility.
Prepare and deliver technical proposals, analysis, and architectural design overviews for existing and potential customers.
Conduct comprehensive assessments of customer IT environments, including network, power, cooling, and space, and design tailored solutions, including on-site walkthroughs.
Prepare cost estimates by both studying blueprints, drawings, and customer-provided documentation, and by consulting with other technical experts as needed.
Perform technical qualification by actively listening and asking thoughtful, strategic questions to uncover customer needs, technical requirements, and solution readiness.
Develop and maintain deep technical expertise in electrical and mechanical design, built capacity, and design capacity of each computer room, including space, cooling, power, and distribution.
Coordinate with external vendors and contractors to evaluate, select, and/or integrate third-party technical solutions as required by the customer environment.
Power & Capacity Planning
Select panels for dedicated, shared, and power-through-portal deals, monitoring and managing the case queue daily.
Track panel quantity and balance Power Distribution Units (PDUs) at the computer room level to maintain efficiency and redundancy.
Optimize rack placement and power density to achieve capacity goals for each computer room.
Monitor remaining capacity of each computer room by tracking new leases and customer churn, using CIM reports as a guide, and maintaining ownership of capacity definitions in partnership with CIM.
Develop a master plan for remaining space in each computer room, accounting for the impact of physical layout, design changes, and customer churn on rack positions and leased kilowatts.
Sales Support
Partner with Sales teams to define, position, and design tailored technology solutions that meet customer needs and business objectives.
Develop sales tools and training materials to support the Sales team, staying current on CoreSite's product offerings and latest developments in core products to ensure accurate and effective internal training and enablement.
Ability to thrive in a hybrid work model, with regular onsite presence of up to four days per week.
Ability to travel at least 25%, with the potential for increased travel or in-office presence as business needs evolve
Strong, in-depth knowledge of data center infrastructure, including mechanical and electrical systems, cloud services, storage technologies, and networking technologies such as multi-gigabit Ethernet and optical solutions, multi-protocol and converged services, IP VPN (MPLS), and Internet/VOIP services.
Strategic and customer-facing, with the ability to identify market opportunities, communicate technical concepts to both technical and non-technical audiences, and guide customers and internal teams toward scalable, efficient solutions.
Exceptional communication, collaboration, and interpersonal skills with the ability to write clearly, present effectively, and build trusted relationships across teams, customers, and vendors.
Self-motivated, highly organized, and results-driven, with strong problem-solving skills and the initiative to manage multiple complex projects, meet deadlines, and deliver high-quality outcomes.
Capable of delivering effective presentations and developing clear documentation, training materials, and technical proposals.
Committed to continuous learning and team development through mentorship, knowledge sharing, and active participation in industry learning opportunities such as educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
Bachelor's degree in a technical field preferred, or equivalent combination of education and experience.

• 5+ years of experience in Sales Engineering, Systems Engineering, or a related IT field.
• Data center industry experience strongly preferred.
• Strong understanding of enterprise networking technologies, including architecture, protocols, and service models.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This role is also eligible for an annual bonus and equity, based upon individual and company performance.
Job Post Timeline: This position is expected to be open for applications for 30 days.
Medical coverage starting day one, plus dental, vision, telemedicine, HSA/FSA options.

• 401(k) with a 5% company match, plus bonus and equity opportunities.
• Employee Stock Purchase Plan (ESPP).
• Starting 16 days of PTO, 11 paid company holidays, floating holidays and additional paid time for volunteering, family care, parental leave and other life events.
• Up to $800 annually in wellness reimbursements and up to $450 in wellness incentives.
• $Up to $5,250 annually in educational reimbursement plus LinkedIn Learning.
• Financial coaching and student loan support.
• Pet insurance, employee discounts and cash back offers.

Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.
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