Head of Programme Management

Starting Salary: $67,600

The Program Director is responsible for the successful oversight and management of the clinical, budgetary and business operations of a residential cluster. This role serves as a member of the interdisciplinary team and facilitates the delivery of quality services, staff supervision and development and adherence to policies.

Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We have a strong-knit community that values the ideas and contributions of our staff.

Are you ready to make a difference?

Minimum Education Required
Bachelor's Degree

Additional Shift Details
This position would support programs in Brookline, West Roxbury, Dorchester, and Upton.

Responsibilities

Provide administrative and direct guidance to Program Managers and their staff, providing on-call coverage as needed.

Organize staffing volumes and responsibilities to provide successful and well planned person-centered services.

Supervise, motivate, empower, and collaboratively work toward improving job performance of program staff. Practice periodic employee reviews, provide feedback, constructive criticism and guidance regarding best practices.

Manage administrative processes and budgets in consultation with internal and external departments and organizations.

Lead and attend meetings for the purpose of education, skill growth, team planning, evaluating and improving program functions.

Monitor individual support plans (ISPs) to ensure they are person-centered and support the individual’s life goals and ensure that clinical services are accessible when needed. Perform appropriate interventions, which may include physical intervention, in the event of a member crisis.

Qualifications

Master’s Degree in related field; or Bachelor’s Degree in relate field and a minimum of six years’ experience. Must hold two years’ supervisory experience.

Strong computer skills.

Excellent written and verbal communication skills.

Ability to exercise independent judgement and thrive in a fast-paced team setting.

Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.

Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.

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