Full-Time Health Advocate

Independence, MO: Full time: R - 26308**Job Description:****Job Title:** Benefits Eligibility Advocate **Location:** Independence, MO **Department:** Client Access **Employment Type:** Full-time**Job Summary:**Are you passionate about helping individuals and families access the healthcare resources they need to thrive? As a Benefits Eligibility Advocate, you will play a vital role in connecting clients to essential Medicaid benefits while making a meaningful difference in their lives. Join our compassionate and collaborative team where your expertise, attention to detail, customer service skills, and commitment to helping others will directly support improved access to care. This is an excellent opportunity to build rewarding relationships, contribute to a mission-driven organization, develop specialized knowledge in healthcare benefits, and positively impact the communities we serve.In this role, you will guide clients through the Medicaid application and renewal process, provide education regarding eligibility and coverage options, coordinate with staff and government agencies, and ensure timely and accurate submission of required documentation. The Benefits Eligibility Advocate serves as a trusted resource for clients while helping maintain compliance with Medicaid regulations and supporting organizational operations.**Employee Assistance Program** - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost* **Mileage Reimbursement** - Company paid for work functions requiring travel* **Employee Discounts** - Hotels, Theme Parks & Attractions, College Tuition* **Workplace Culture** - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce* **Additional Perks & Benefits** - Scroll down to bottom of this post to learn more**Key Responsibilities:*** Assist eligible individuals with completing and submitting Medicaid applications and benefit renewal documentation.* Coordinate with direct care staff to ensure accurate, complete, and timely Medicaid application submissions.* Monitor application statuses and proactively follow up with the Family Support Division (FSD) to support timely benefit determinations.* Maintain current knowledge of Medicaid regulations, policies, and procedures to ensure compliance and service excellence.* Perform other duties and special projects as assigned.**Education, Experience, and/or Credential Qualifications:*** High school diploma or equivalent required.* Associate degree in Social Services, Healthcare Administration, or a related field preferred.* Minimum of two years of experience in benefits advocacy, Medicaid enrollment, healthcare access, or a related role.* Experience supporting diverse populations within healthcare, social services, or community-based settings strongly preferred.**Additional Qualifications:*** Demonstrated understanding of Medicaid policies, procedures, and eligibility requirements.* Ability to demonstrate empathy, patience, professionalism, and a customer-focused approach when assisting clients.* Proficiency with databases, electronic record systems, Microsoft Office applications, and other technology platforms.* Successful completion of background checks, including criminal history, driving record, abuse/neglect screening, and fingerprint screening.* Maintain prolonged periods of sitting throughout the workday with occasional walking and standing.* Perform repetitive hand, finger, and arm movements associated with typing, keyboarding, and writing.* Operate standard office equipment and computer systems as required to perform job duties.**Keywords:** Medicaid, Benefits Eligibility, Healthcare Access, Client Advocacy, Medicaid Enrollment, Benefits Coordinator, Social Services, Healthcare Administration, Eligibility Specialist, Family Support Division**Position Perks & Benefits:****Paid time off:** full-time employees receive an attractive time off package to balance your work and personal life**Employee benefits package:** full-time employees receive health, dental, vision, retirement, life, & more**Top-notch training:** Brightli is on a Mission:**A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.

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