Salesperson - Full-Time Retail

BALAST WAX · EUROPEAN WAX CENTER

Guest Service Associate

506 RANDALL RD, SOUTH ELGIN IL· In-Person · Full-Time & Part-Time Available

You're not just answering phones. As a Guest Service Associate at European Wax Center, you are the face of the brand. You'll educate guests on our services and products, keep the front desk running smoothly, and help build a center culture that people genuinely love being part of.

We're Ballast Wax, a fast-growing multi-unit EWC franchisee. Whether you're building a career in beauty and wellness or looking for a role where your energy and personality are actually valued - this is a place where showing up with a great attitude and a guest-first mindset gets noticed and rewarded.

Educate guests on services, policies, and what to expect during their visit

Answer phones, manage the reservation book, and handle guest inquiries

Sales & Goal Achievement

Educate every guest on EWC Wax Pass savings, products, and promotions

Confidently communicate the benefits of waxing frequency and skincare products

Consistently meet or exceed individual sales and rebooking goals

Actively contribute to center-wide performance targets

Team Collaboration & Operations

Support opening and closing procedures and daily administrative tasks

Participate in ongoing training and team meetings

Your energy is warm, genuine, and professional - and guests feel it the moment they walk in.

You have a real example of a time you made a guest feel genuinely taken care of - not just served.

Phones ringing, guests checking in, a question mid-transaction - you stay calm and get it done.

You're available when guests are - evenings and weekends included. Part-time and full-time schedules available.

Competitive hourly base rate starting at $16

Performance commissions and bonuses - adding $3-$7 to your effective hourly rate

Benefits - Full-Time (30+ Hours/Week)

Medical and supplemental insurance

Benefits - All Team Members (Full-Time & Part-Time)

50% off EWC waxing services - because you should experience what you're selling

Earn STRUT Bucks through performance - redeem toward services and products, potentially making them FREE

Ongoing training and skill development

Real path to growth - many of our ACMs and CMs started at the front desk

Step 1 - Video Interview: ABOUT BALLAST WAX
We're a multi-unit EWC franchisee with 32 centers and growing. Our mission is to transform centers into hubs of empowerment - for our team and our guests. We bring the strength of a national brand with the care and commitment of a local business.

This role is offered by Ballast Wax Services, LLC, an independent franchisee of European Wax Center. Ballast Wax is an equal opportunity employer and does not discriminate based on race, color, religion, age, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic.

J-18808-Ljbffr European Wax Center, Inc.