Head of Sales Management

Job Summary
The Sales Manager is responsible for the attainment of assigned catering/banquet goals tied to the overall performance of the hotel. The individual will be responsible for effectively soliciting and securing new accounts, as well as servicing clients/groups where applicable. The Sales Manager will work in conjunction with the Director of Sales to achieve the hotel’s revenue and market share goals for one or more properties. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly.

Job Duties & Function s

• Effectively attain assigned sales and revenue goals, as well as solicitation call goals.
• Proactively conduct solicitation calls, conduct sales tours, and entertain clients specific to Social, Corporate, Business, or SMERF, as applicable by property.
• Grow existing relationships with assigned accounts specific to Leisure, SMERF, Business Travel (BT), and/or Groups, as applicable by property.
• Monitor and evaluate trends within your market segment.
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Adheres to established regulations, company standards, catering/meeting standards, and related catering sales metrics.
• Develop a full working knowledge of the operations and policies of the hotel and applicable departments.
• Maintain strong visibility in the local community and industry organizations, as applicable.
• May assist in implementing and/or participating in special promotions relating to direct sales segments, i.e., sales blitzes, etc.
• Attend daily/weekly/monthly meetings and any other functions required by management.
• Perform any other duties as requested by the General Manager or Director of Sales.

Working Conditions/Environment
The following outlines the work environment employees will encounter while performing the essential
functions of this job. Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions of the job.

Requirements
Education & Experience

• High School diploma or equivalent required; previous Sales experience preferred.
• Demonstrate creativity and knowledge of food and beverage is desired.
• Must have a valid driver’s license for the applicable state.
• Must possess developed verbal and written communication skills to frequently negotiate, convince, sell, and influence other managerial personnel, hotel guest(s), and/or corporate clients.
• Experience with professional selling skills desired: opening, probing, supporting, closing
• Must be proficient in general computer knowledge, especially Microsoft Office products
• Must be able to work independently and simultaneously manage multiple tasks, with strong organization skills and presentation skills