Part-Time Head of Operations
$17 - $26 per hourCVS Health
Position Summary
An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.
When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensuring store operations run smoothly and that all opening and closing procedures are completed.
Essential Functions
Management - Work effectively with store management and store crews; supervise the store’s crew through assigning, directing and following up of all activities.
Communication - Effectively communicate information both to and from store management and crews.
Customer Service - Assist customers with questions, problems and complaints; promote CVS customer service culture (greet, offer help, and thank); handle all customer relations issues in accordance with company policy; provide personalized customer service feedback and coaching; maintain customer/patient confidentiality.
Merchandise/Presentation - Price merchandise; stock shelves; support planning, execution and maintenance of displays, signs and inventory of weekly, promotional and seasonal merchandise; support planning, execution of off‑shelf merchandise displays.
Required Qualifications
Deductive reasoning ability, analytical skills and computer skills.
Advanced communication skills, supervision and influencing skills.
Ability to work a full‑time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed and to respond to urgent issues at the store when they arise.
Preferred Qualifications
Experience as a retail supervisor.
Education
High School Diploma or Equivalent (Preferred but not required).
Anticipated Weekly Hours
20
Time Type
Part time
Pay Range
$17.00 - $26.00 per hour.
Great Benefits
Eligible for benefits such as dental, vision, wellness resources, employee discounts, access to voluntary benefits and other programs depending on hours worked and eligibility.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
#J-18808-Ljbffr CVS Health
- Embrace the opportunity to become an Operations Supervisor at CVS Health®! Lead store operations, drive customer satisfaction, and support staff development in a dynamic retail environment. If you have strong leadership, customer service, and retailSuggested
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