Head of Facility Management

Facilities Manager - We Serve. To provide clinical excellence with outstanding patient experience while ensuring that all members of the community have access to quality, comprehensive, patient-centered health care.
As a federally qualified health center (FQHC) we serve all people with quality healthcare, dignity, and respect. We envision a seamless health care delivery system that is proactively responsible for the medical, dental and psychosocial needs of underserved individuals, children and families residing in Kalamazoo County.

The Facilities Manager will provide effective leadership to the Facilities Team by taking responsibility for strategy, staff management, key stakeholder and business relationships, financial and project management. The Facilities Manager is responsible for assuring successful operation and function of FHC's building and grounds. The position is responsible for completing and/or overseeing maintenance of all systems such as plumbing, electrical, HVAC (heating ventilation air conditioning), security, lighting, fire safety, and irrigation.
Responsibility for the management of direct reports including coaching and mentoring of staff so they continually improve performance and achieve their potential.
Ensure that all members of the facilities team have up-to-date job descriptions and that effective use is made of the performance management system including setting of goals and objectives and carrying out regular performance reviews.
Ensure that all health and safety obligations are complied with by facilities staff and independent contractors.
Responsibility for financial management of the facilities annual operating budget including compliance with financial delegations.
Minor building projects including management of budgets so that projects are delivered within budget and provide management with early warning of any potential budget overruns so that risk can be managed and mitigated.
Management of facilities maintenance and refurbishment projects.
Ensure all building compliance requirements are met and are up-to-date.
Management of access to all facilities.
Completing in-house repairs when possible.
Completing frequent inspections to ensure cleaning standards and maintenance repairs/proper equipment function are being met.
Scheduling outside vendors, when necessary, to meet on site, review system failures, request estimates, authorize and oversee repairs.
Welcomes feedback, builds positive team spirit, supports all team members
Develops alternative solutions, supports and share expertise with other team members while building positive morale
Demonstrates knowledge of company policies and treats people with respect
Educates others on the value of diversity, promotes a positive work environment where all feel free to contribute
Organizational Support
Completes administrative task correctly and on time, and develops strategies to achieve organizational goals and values
Supports affirmative action and respect diversity, understands organization's strengths and weaknesses, analyzes market and competition, and identifies external threats and opportunities while adapting strategy to changing conditions
Coordinates projects, develops workable implementation plans, includes staff in planning, decision- making, and process improvement
Communicates and completes changes and progress of projects on time and on budget while managing project team activities to overcome resistance
Makes self-available to staff, provides regular performance feedback
Adheres to data security guidelines, including appropriate use of EMR systems and IT resources

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is frequently exposed to moving mechanical parts and toxic or caustic chemicals depending on the task being performed. may be exposed to the risk of electrical shock and vibration. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
may have to reach with hands and arms and must be able to talk or hear to communicate with contractors or employees. The employee may be required to handle with assistance, large and bulky items and may weigh more than 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's Degree from four-year college or university preferred with five plus years of related experience and/or training at the supervisory level; Must have experience in Construction Project Management from initial plan and design to renovation of existing facilities and structures.
Must be licensed as required by state and local agencies. Master plumber or a thorough understanding of plumbing is desirable, in addition to a strong knowledge of HVAC systems, and training as a Master Electrician or State Certified Journeyman. Facilities Management or Environmental Management Certification preferred and encouraged.
We SERVE. Apply today and be part of a compassionate, mission-driven team working to improve health outcomes and create lasting change in the Kalamazoo community.
Family Health Center is an equal opportunity employer and reserves the right to modify this position to meet evolving organizational needs.