Head of Sales Management

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Full Time Dallas, TX, US

Classification: Full time, exempt

Reports To: Vice President of Sales

The Sales Manager’s primary role is to efficiently and professionally secure meeting and group business through client engagement and account management activities as part of the Visit Dallas Strategic Plan for Fair Park.

Initiate and foster positive relationships with clients, industry and community stakeholders, members, partners and colleagues

Manage and implement sales strategies to achieve goals including prospecting, lead sourcing, qualifying business opportunities, developing proposals and client engagements

Develop, organize and execute Familiarization Tours, site inspections, and tailored presentations for clients that result in positive destination experiences and influence booked business

Work collaboratively with Fair Park management and service teams regarding all client engagement and services associated with clients and business bookings

Collaborate with internal departments (marketing, client services, etc.) Manage client records in CRM including accounts, contacts, leads, traces, etc. in alignment with departmental best practices and policies

Develop and manage sales strategy budget, execute activities and report expenses in alignment with expectations, policies and procedures

Participate in sales and other meetings and training opportunities

Other tasks or special projects as assigned.

Expected Competencies, performance attributes and characteristics:

Superior communication and interpersonal skills with all levels of management, stakeholders and community leaders

Ability to work independently with minimal supervision and collaboratively with others

Efficient in coordinating multiple projects and tasks simultaneously, often under tight deadlines

Ability to pivot priorities and be flexible and adaptive to changing needs with patience and poise

Minium 1 years’ experience in a sales or services role in the hospitality industry

Experience managing budgets and reporting metrics

Experience and proficiency working in CRM systems

Experience and proficiency working with Microsoft Office 365 Suite of products

Secondary education or certification in a sales related field a plus

The person in this role will operate in an office environment located at Fair Park with frequent and consistent use of a laptop computer, monitor, keyboard, mouse, cell phone and other related equipment. There may be occasions working at off-site locations where the environment will vary. This is a full-time position with an expectation of 40 + hours of work each week. The regular office hours are Monday through Friday 8:30am to 5pm. Evening and weekend work and participation in events that occur outside of the regular office hours is expected.

Expected travel:
The person in this role can expect up to 30% local travel (within the Dallas area) and may be required to travel on occasion outside of Dallas and the immediate driving area to attend industry meetings, conferences, and other events or activities where travel by plane is required.

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