Head of Project Management

Job Title

Lead delivery of digital projects to ensure on time and high-quality delivery of our consumer-facing experiences with a focus on Product Lifecycle Acceleration in an Agile Scrum delivery model leveraging emerging AI trends

Drive development and implementation of prioritized projects working with cross-functional teams

Manages multiple projects and tasks simultaneously

Creates and maintains project plans to fully account for the delivery and ongoing improvement of the solution

Proactively works with business analysts, product managers, design, user experience, development and QA to define project requirements and estimate effort to deliver

Tracks progress against plans, deliverables, and expected outcomes

Identifies and attends to interdependencies between key resources and between significant work efforts

Identifies and surfaces risks & issues to Leadership

Establishes and maintains repository of artifacts, deliverables, and team working space

Provides ongoing project update reports to internal leadership

Responsible for following and monitoring project management processes and documentation

Assists in educating business stakeholders on the global digital processes

Oversees project from initial discovery through implementation & delivery, including overall continuing project maintenance if needed

Ensures ongoing resource needs are captured and utilization rates are maintained across their cross-functional team(s)

Responsible for management and communication of project status and tasks among team members and business stakeholders

Responsible for coordination final delivery of digital applications or functionality, including user acceptance testing, final sign-off & Prod Ops Handoff

Seeks out vendor or internal solutions and manages overall project issue resolutions