Medical Receptionist - Primary Care Clinic

Receptionist Position American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. We offer competitive pay and exceptional benefits that include: paid time off, flexible scheduling, health insurance, and retirement benefits.

We are seeking a highly motivated Receptionist to join our team. The receptionist will be responsible for providing exceptional customer service to patients and visitors, ensuring smooth operation of the front desk, and managing patient flow. Key Responsibilities Ensure the clinic is ready to open each day by inspecting the facility, launching all necessary computer system applications, and organizing new patient registration packets and mandatory documentation

Register patients, update patient records, accurately and timely verify insurance, and check patients out

Resolve any billing issues or patient collection accounts

Address any patient needs in a courteous manner, including scheduling follow-up appointments and fulfilling medical documentation requests

Maintain cleanliness and organization of the waiting area and front desk

Reconcile daily patient charges (cash, check, credit cards) against system reports and investigate any discrepancies

Complete cash control procedures and secure financial assets

Qualifications · High School diploma required; associate degree preferred · 1-2 years of experience in a medical office or urgent care setting preferred · Proficient in basic computer skills and experience with electronic health records preferred · Knowledge of medical terminology, insurance procedures and HIPPA regulations preferred · Excellent customer service skills with a positive attitude and a professional demeanor We are an equal opportunity employer and welcome all qualified candidates to apply.

American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.

We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.

American Family Care