Bilingual Caseworker (Social Work)

Bilingual Social Worker (Part-Time)
Families First Pediatrics | West Jordan, UT, serving our southern clinics Status: Part-Time, Non-Exempt | 20-25 hours per week Pay: To be determined
Families First Pediatrics is looking for a Bilingual Social Worker to join our care team. You'll work alongside our medical providers to identify patients and families who need help with medical coverage, behavioral health care, food, housing, transportation, and other community services, and then help them get connected. Service is delivered directly in Spanish, not through an interpreter.
This is an entry-level social work position under general supervision, focused on case management, screening, advocacy, and supportive contact. Case management and navigation

Meet with referred patients and families, in person or by phone, to understand their needs and barriers
Screen for unmet needs, including coverage, behavioral health, food, housing, transportation, childcare, utilities, immunization access, and school-related services
Complete and submit applications with families (Medicaid, CHIP, the Marketplace, WIC, SNAP, and clinic financial assistance) and track each one to a decision
Place referrals to community agencies and behavioral health providers, and confirm the patient was reached
Language access

Deliver the full service in Spanish, including applications, calls, and written follow-up
Interpret between Spanish-speaking families and providers during case management conversations
Adapt Spanish patient materials so they read naturally, not as literal translations
Attend clinic huddles or care team meetings at southern sites on an agreed rotation
Records, confidentiality, and safeguarding

Document every contact, referral, and application in the medical record promptly and factually
Bachelor of Social Work from a CSWE-accredited program
Utah Social Service Worker (SSW) license, or eligibility to be licensed, with licensure obtained within 90 days of hire. Full professional fluency in Spanish and English, spoken and written. This is a requirement, not a preference, because the position serves Spanish-speaking patients and families directly.
Valid driver license, reliable transportation, and current automobile insurance, as the role travels between southern clinics
Sound judgment about what belongs in the record, with the provider, or with a licensed therapist, and discretion with confidential patient and family information
Working knowledge of Medicaid, CHIP, and community assistance programs in Utah, or the ability to learn them quickly
Experience in a healthcare, public health, or community services setting
Clinic and office setting, with patient contact in exam rooms, offices, and by telephone

• Extended time at a workstation and on the phone
• Regular travel between southern clinics during the workday, with mileage reimbursed at the current rate