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Front Desk Receptionist-WEEKENDS OVERNIGHT

$16.5 per hour

Westgate Resorts

Pay Rate:$16.50/hour - If you're looking for a more flexible way to get paid, we have DailyPay available.News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.What you will do as Front Desk Agent:The Front Desk Agent is the welcoming face of the property, creating memorable first and lasting impressions for all arriving, in‑house, and departing guests. This role ensures the smooth daily operation of the front desk by delivering seamless registration experiences, attentive service, and accurate financial transactions. Front Desk Agents embody the property’s service culture by anticipating guest needs, resolving concerns with confidence, and collaborating across departments to deliver exceptional hospitality.Provides personalized assistance by answering inquiries, offering recommendations, and following up promptly when additional information is required.Transmits and receives guest communications via phone, email, text, and in‑person interactions with professionalism.Maintains grooming and appearance standards to reflect the property’s brand image.Projects an approachable, enthusiastic demeanor with positive tone, volume, and inflection in all guest interactions.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.What You Will Bring:Schedule:Must work weekends and holidays, including night shifts (i.e., Previous experience in customer service or hospitality preferred but not required.Experience handling cash, credit card transactions, or using a point-of-sale system is helpful.Comfortable using phones and basic computer systems.Additional hospitality or customer service training is a plus.Availability for potential overtime.Comprehensive Health Benefits – Medical, Dental, and Vision CoveragePaid Time Off – Vacation, Sick, and Personal Time to RechargePaid Holidays401(k) with Generous Company Match to Support Your FutureDaily Pay – AccessYour Earnings When You Need ThemFamily-Focused Benefits – Pregnancy, Parental Leave, and Adoption AssistanceWellness Programs to Support Your Well-BeingFlexible Spending Accounts(FSA)Tuition Assistance to Help You Grow Your CareerMilitary LeaveEmployee Assistance Program (EAP) – Support When You Need It MostLife, Disability, Accident, Critical Illness, and Hospital InsurancePet Insurance for Your Furry Family MembersLoyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and MoreLow-Cost Gym MembershipDavid A. Siegel Legacy Scholarship – One scholarship of up to $40,000 is awarded each year to one eligible dependent of a current Team Member.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email View email address on click.appcast.io.

Vacancy posted 5 days ago
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