Telecom/Network Support

Salary: $85,800 - 115,416 per year Requirements:

We need five years of experience and/or education related to the role, including project coordination, documentation management, network engineering and troubleshooting, infrastructure maintenance and optimization, and network design and evaluation.

We require education in information technology, computer science, or a closely related field.

We value a bachelors degree with a focus on computer science, network hardware, or network architecture.

We prefer four years of IT experience designing and supporting Cisco wireless controllers, Cisco core infrastructure, Cisco Prime Infrastructure, Identity Services Engine, and data center environments.

We prefer strong proficiency with Cisco IOS and a working knowledge of routing protocols and services for wired and wireless networks.

We consider these qualification paths acceptable: five years of experience; four years of experience plus 30-59 semester or 45-89 quarter credits; three years of experience plus an associates degree; two years of experience plus 90-119 semester or 135-179 quarter credits; or one year of experience plus a bachelors degree.

Responsibilities:

We provide primary network engineering support for our on-premises and cloud infrastructure by installing, configuring, and maintaining Layer 2 and Layer 3 components, gateways, and firewalls.

We monitor

LAN

/WAN performance and operational stability across agency sites, identify anomalies, bandwidth concerns, outages, and security events, and coordinate follow-up with providers and our security team.

We deliver Tier 2 and Tier 3 support statewide, resolving complex wired and wireless issues, authentication problems, and WAN disruptions while performing root cause analysis.

We carry out routine upkeep to keep our network environment secure and optimized, including updates, patching, password rotation, certificate management, and standards compliance.

We maintain precise and current network documentation, including IP assignments, topology diagrams, configuration guides, and hardware inventories.

We provide technical consultation on network architecture and implementation, act as a subject matter expert, and mentor support staff.

We build vendor relationships, research emerging networking technologies, and recommend solutions that improve reliability and meet business needs.

We lead and support project planning and implementation by analyzing dependencies, creating work plans, strengthening security, and coordinating schedules across service teams.

Technologies:

Cloud

Cisco

Hardware

Support

LAN

Network

Security

iOS

AWS

Azure

LESS

Web

More:

We are the Washington State Department of Ecology, the states environmental protection agency, committed to protecting and improving Washingtons air, water, land, and climate while supporting a healthy economy. This journey-level Network Administrator role sits within our Information Technology Services Office in Lacey, Washington, and offers flexible telework and hybrid scheduling with occasional in-person meetings. We provide a collaborative workplace built on diversity, equity, inclusion, and respect, along with a strong public-service mission, competitive benefits, and an emphasis on work-life balance.

last updated 42 week of 2026