Primary Health Care Advanced Practice Nurse

Centralized Health Guide
Our holistic approach includes peer recovery specialists, benefits specialists, and clinicians who meet individuals where they are and walk with them side by side as trusted guides and partners on their journey to better health.

Our team members use their lived experience to build trust, reconnect clients to needed healthcare, and minimize inappropriate utilization. Together with health‑plan partners, we are changing how society supports those most impacted by SMI.

We are cultivating a team of deeply passionate problem‑solvers to tackle significant and complex healthcare challenges. Virtual Whole-Person Clinical Assessment

Assess both behavioral and physical health conditions with thorough history and virtual physical examination

Treat conditions, including prescribing medications on an ongoing and short-term basis

Collaborate with support staff including medical records and clinical documentation specialists, certified coders, and medical assistants

Make individualized recommendations and/or referrals for programs or care provided by firsthand or outside providers based on assessed need

Support individuals in developing and exercising self‑management skills and person‑centered care around their goals via motivational interviewing and holistic care planning

Organize information to support appropriate clinical documentation and successful disability applications when appropriate

Unscheduled Care Assessments and Transition of Care

Provide exemplary customer service to individuals with SMI while maintaining an NPS score of 90% or higher

Commit to reducing ER visits within 7 days of interaction

Provide urgent‑care treatment for conditions such as COPD exacerbations, uncontrolled diabetes, CHF exacerbations, cold and flu symptoms, UTI, pain, anxiety, depression, and suicidal ideation

Conduct transition of care visits within 7 days of discharge from ER or hospitalization

Support to In-Person Health Guides

Lead individual progress reviews in partnership with firsthand guides

Passion for serving individuals suffering from mental illness

Desire to perform data‑driven care

Natural ability to adapt to various assignments and moving‑target goals

Willingness to become certified in psychiatric nursing (at the RN level)

3+ years clinical care as a Nurse Practitioner, ideally in a primary care setting or emergency department

Experience working with and managing populations with behavioral health and/or SUD conditions

Experience in care management and coordination

Psychographic RN certification (optional, willingness to become certified)

A range of healthcare benefits offerings for yourself and/or your family.

Competitive and flexible paid time off policies.

Vaccination Policy
Employment with firsthand is contingent upon attesting to medical clearance requirements, which include, but may not be limited to, evidence of vaccination for or immunity to COVID‑19, Hepatitis B, Influenza, MMR, Chickenpox, Tetanus and Diphtheria. All employees are required to receive these vaccinations on a cadence/frequency advised by the CDC, unless otherwise prohibited by state law. New hires may submit requests for exemption based on a valid religious or medical reason via forms provided. Such requests will be reviewed and approved by the Company and will be granted only if the Company can provide a reasonable accommodation.

Application