Salesperson for Retail Sales

Crate and Barrel and CB2 Sales Associate

With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people's homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making—and our story is still unfolding.

CB2 Sales Associates are at the core of our customers' experience. That enthusiasm brings a level of excitement to our stores that makes shopping fun—and keeps customers coming back. Under the direction and mentorship of the Leadership Team, your day is dedicated to meeting and exceeding daily sales goals, becoming an expert on our products, answering customers' questions and keeping the salesfloor neat and ready to shop.

A day in the life as a Sales Associate...

Support and maintain store sales and service goals and standards as communicated by the leadership team

Actively engage customers and remain attentive to customer needs; with a focus on developing long term relationships with customers

Possess and demonstrate company standards in selling, customer service, visual merchandising and teamwork

Have awareness of current promotions, brand initiatives/events, store services, collaborations, and promote them to customers

Maintain a working knowledge of current products on the sales floor and sell throughout the entire store

Act as a visible and positive presence on the sales floor. Support the company's mission, goals, initiatives across all business channels implemented by the company, including applicable key performance indicators

Assist the leadership team with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase

Maintain an awareness of loss prevention, security and safety following the guidelines provided by management or the Human Resources Department and/or as outlined in the Associate Policy Guide

Assist customers with product selections and process all customer orders or returns

Excellent interpersonal skills and ability to build rapport with customers and other associates

Ability to work in a flexible environment, shift quickly as our business evolves, and focus on continuous learning

Engage in, maintain and support store safety standards and training

Demonstrate creative problem solving to maintain a solutions-oriented and teamwork focus

Customer service experience preferred

Retail experience preferred

The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.