PRINCIPAL, TECHNOLOGY ENGINEERING

FranklinCovey ( NYSE: FC ) is the world’s most trusted leadership and organizational performance partner that gives strategy the human edge. We help organizations achieve the breakthrough results that matter most. Using proven, principle-centered frameworks and practices, we build high-trust leaders, teams and cultures and help clients translate strategy into consistent execution. For more than 40 years, we have tested this approach with thousands of clients from Fortune 100 companies to educational and government institutions, providing professional services across 160 countries.

Title: Director of Engineering — FranklinCovey Enterprise

Payroll Title: Director, Platform Engineering

Corporate Platform Development

Status: Full-time Exempt

Reports to: VP, Product Technology, Enterprise Division

Location: Remote – Anywhere in the contiguous United States

The platforms we build are how that mission scales to reach learners, leaders, and enterprises across the globe. We're looking for a Director of Platform Engineering who leads with both technical depth and a commitment to shared success.

Reporting to the VP, Product Technology, you will lead the engineering teams building our learner and enterprise platforms and emerging AI experiences. Your focus sits across our individual platforms: setting an architecture vision, driving AI and data execution across the portfolio, and developing the engineering managers and teams who report to you. You will partner closely with Product, Design, Client Success, Sales, IT, and Cloud Ops to keep technical direction in lockstep with company strategy.

Own the cross-platform architecture strategy.

Apply a systems-level view of technical debt and risk to capacity investment decisions and recommend tradeoffs to leadership.

Lead AI and Data Execution

Own the engineering integration of AI into customer-facing platforms, including architecture, security, and governance, in close partnership with product strategy.

Design and deliver agent-facing services that make FranklinCovey capabilities available to AI agents in the flow of work, and own the data architecture behind AI features, reporting pipelines, and governance.

Directly manage and grow engineering managers and individual contributors, coaching careers, setting goals, and holding a consistent bar for performance and quality across every squad.

Own a cross-platform QA and test-automation strategy covering test coverage, CI gate criteria, and release readiness.

Raise the Engineering Bar

Build on existing shared engineering foundations: code standards, CI/CD, incident response, SLAs/SLOs, and common tooling.

Ensure accessibility (WCAG/VPAT), localization, and compliance readiness are consistent across content and UI.

Partner with IT and Cloud Ops on cloud migrations, vulnerability management, and audit readiness (e.g. Own portfolio outcomes across roadmap, execution, and reliability, balancing near-term delivery with long-term platform health.

Represent engineering and AI to executives, customers, and prospects, and collaborate on the engineering budget and headcount case through annual planning.

Travel: Occasional team or on-site planning (%)

Bachelor's or advanced degree in Software Engineering, Computer Science, or related field or equivalent experience

• 10+ years of experience in software engineering, platform engineering, technology delivery or other related experience
• Proven experience leading the design and delivery of a production MCP server (or equivalent tool-calling integration) that connects LLM-powered agents to enterprise data and services, including authentication, security, evaluation, and observability

Experience building MCP Apps, interactive UI experiences delivered inside AI clients such as Claude and ChatGPT

Experience with Javasript, Python, C#, React, Django, .NET and AWS

Experience architecting and executing a data strategy across products or platforms Leading multi-team enterprise SaaS programs managing both managers and individual contributors

Collaboration with IT/SecOps on security, compliance, and cloud infrastructure

Strong hiring, coaching, and performance management; experience developing engineering leaders with clear domain ownership and decision rights

Clear communication with both technical and non-technical audiences, including executives and customers

Familiarity with learning platforms, content delivery, or enterprise admin tooling (multi-tenant SaaS and accessibility/localization)

Benefits include medical, dental, and vision insurance, HSA, employee stock purchasing program, 401(k), paid time off, holiday pay, and more. Actual offer may be outside of this range and will be determined by education, experience, knowledge, skills, and abilities, as well as geographic location, internal equity and alignment with market data.

**Unless otherwise noted, applications will be accepted for a minimum of three (3) days from the initial published date on the FranklinCovey job board, but the posting may close at any time after the specified duration.

All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please visit for our full Equal Employment Opportunity policies and Nondiscrimination Provision.

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