Parts Counter Sales (Automotive) - Full Time

At Carvana, we sell cars—but we’re not car salesmen. Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own mom. That’s why every vehicle goes through Carvana’s process, where it’s inspected, perfected, and prepared to meet our high standards before it ever reaches you. And now, we’re bringing those same values to our new car dealerships—delivering quality, trust, and care you’d be proud to share with Mom.

We strive to provide only the highest quality vehicles to our customers in our mission to deliver a no-hassle, better car buying experience. We are actively looking for passionate and talented individuals who can help us deliver on that promise.

Pay Range: $18-$20 hourly

As Parts Specialists, you will be responsible for providing excellent customer service by assisting with parts identification, order fulfillment, and product recommendations. You will play a key role in ensuring customers receive the right parts, along with expert advice and outstanding service. You’ll also help manage our inventory of parts and provide accurate, quality service to our internal shop team.

Greet customers in a friendly and professional manner

Accurately identify and recommend automotive parts based on customer & technician needs.

Source and order complex automotive parts for both customers and our internal shop team

Process sales transactions, including parts orders and returns

Maintain a clean, organized parts counter and stock room

Assist with inventory management and stock replenishment

Collaborate with the internal shop team and suppliers to ensure timely delivery of parts

Provide technical support and advice to customers regarding parts compatibility and installation

Handle customer inquiries and resolve any concerns promptly and professionally

Minimum of 6 months of professional automotive parts experience

Excellent customer service and communication skills

Knowledge of automotive parts, tools, and systems

Full‑time Position with a competitive salary

Medical, Dental, and Vision benefits

Must be able to read, write, speak and understand English

Will be required to use personal protective equipment to prevent exposure to hazardous materials

May be requested to work overtime and weekends for special programs and events.

May at times require working different shifts

Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

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All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law.