Head of Project Management

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Project Manager Professional Wausau, WI, US

This position is responsible for managing key projects with oversight, ownership and accountability for all activities relating to Project Planning, Schedule, Cost Management, Contract Administration, Progress Reporting, Risk Identification and Mitigation, Managing Project Change Orders, KPI’s, Block Charts Milestones, Maintaining Effective Communications both internally and externally, and providing Customer Service to the direct end use Project Customer. Also, insures projects are completed as planned, under budget, and according to schedule while minimizing risk and maximizing profit.

Principal Duties and Responsibilities Plan, direct, coordinate and execute activities related to assigned customer projects from estimating and bidding to award, fabrication, change orders, delivery and acceptance, final payment, project closeout including completing the post-mortem and documentation of lessons learned and updating of customer relationship information

Actively leads and is responsible for all activities to ensure successful completion of projects

Responsible for leading a Project Kickoff meeting among Sales, Estimators, Contact Review, Purchasing, Quality Control, Production, and Finance

Retain responsibility for shop drawing process to ensure they are accurate and timely, delivered from the detailers to the shop, and in accordance with established standards

Prepare and conduct pre-fabrication meeting on assigned projects to coordinate purchasing, production scheduling and logistics, according to established procedures

Coordinate preparation of welding procedures for approval and handling welding issues, changes, new procedures, etc. Maintain and develop strong relationship with all customers with direct, face to face interaction with focus on improving customers’ perception of Veritas’ service, quality, on time delivery, responsiveness, and problem solving

Study and review assigned project contract to determine specifications, time frame, detailing needs, procedures and sequencing, and allotment of available and required internal resources to various phases of project (people and dollars)

Negotiate contracts according to internal policy and guidelines

Responsible for coordinating all activities associated with the timely, accurate, and on-budget completion of the project, according to established project management procedures using new Project Status Reports or similar reports

Responsible for effective communication with customer including RFI process, fabrication, change orders and delivery, including site visits

Retain responsibility for the written RFI process, including maintaining an accurate written activity log with support from the Project Coordinator and meeting internal guidelines for submission, approval and collection

Work closely with production management, scheduling, and material control personnel to establish final sequencing of job and ensure material and state specifications are confirmed

Provide regular updates to senior management including standard project review meetings Create and review the required project management templates and reports with senior management on a monthly basis

Work closely with accounting and purchasing department personnel Ensure that Veritas Steel invoices are paid according to contract provisions, that raw materials are available when needed, and that all activities including purchased services and purchased materials are accurate and timely accounted for

Review project status at least weekly to keep it on schedule financially, identify problem areas, and spearhead resolution Raise awareness immediately to management regarding potential claims or back charges or any large costs that will affect Veritas Steel financially

Ensure that any scope, schedule, cost or change of terms are handled in accordance to stated change order procedures and follows a professional contract management methodology

Retain responsibility for resolving all project related issues – in the shop and in the field – to assure there are no back charges to the project

Represent Veritas Steel with government or regulatory agencies throughout the life of the project

Work with regulators, attorneys, and consultants to resolve problems with our best interests in mind Prepare project reports for management, customers, or others as scheduled or requested

Keep accurate files and records of project status and activities including all RFI and change orders

Participate in continuous process improvement activities, always looking for new ways to do the job with an eye to reducing cost, streamlining processes and increasing capacity

Respond to communications from customers regarding problems or concerns in a timely and professional manner with by returning all phone calls or emails by the end of each business day Keep a complete log of regular customer visits with comments and decisions on what was discussed to further enhance our tracking of customer relationship information

Keep current on the project management profession, relevant industry trends, innovations, and changes that may affect how we manufacture and service our products

Drive project results to satisfy customer requirements to increase Net Promoter Score Other duties as may be necessary to fulfill the responsibilities of this position Measures of Performance

Projects completed on time and within budget

Proper project contingency planning and communication

Project meets or exceeds estimated profit and schedule and risk

Quality, accuracy, thoroughness, reliability of work performed

Customer satisfaction (Net Promoter Score) with project quality, on time performance, service and responsiveness

Strong project management skills and a history of expanding job margins through a well-managed change order approach

Thorough knowledge and experience in negotiating contracts and understanding of legal issues

Excellent communication and negotiation skills with proven customer development experience in a leadership role

Able to deftly coordinate internal and external resources for successful project results

Understand all revenue, cost and margin aspects of project management including percent complete accounting

Have the highest professional business writing skills, demeanor and appearance

Experience in management and implementation of value stream mapping of project management processes

Key role in increasing Veritas Steel’s Net Promoter Score with customers

Deal effectively with time pressures, long hours and rapidly changing priorities Able to travel frequently on extended trips

Educational Requirements Bachelor’s degree in Construction Management, Civil Engineering or Business Administration preferred

At least seven or more years’ experience in construction project management in same or related industry including customer relationship development roles

Preference for steel bridge fabrication or construction but experience in civil/highway heavy construction a must

Demonstrated leadership roles, personnel management experience and accomplishments

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