Morning & Weekend Front Desk Receptionist

Join The Winning Team At Mercedes-Benz Of Gilbert!Mercedes-Benz of Gilbert is a family-owned and independently operated dealership that prides itself on exceptional service and a state-of-the-art facility. Serving the Gilbert area, we’re known for our successful sales and service team, and we’re on the lookout for dedicated, motivated individuals to join us as a Receptionist!Top applicants will be friendly and enthusiastic when greeting customers. Applicant must be professional in both appearance and telephone skills.A minimum of one year administrative experience is required. Must be competent using Microsoft Excel, Word as well as Google Sheets and Google Drive products. A minimum of one year receptionist experience is preferred. Dealership and CDK experience is a plus!. Applicant must enjoy working with others in a fast paced environment. Some duties include answering a multi-line telephone system, greeting guests, data entry, making follow up outbound calls and various other tasks as assigned.If you thrive in a fast-paced environment and love connecting with customers, this is the opportunity for you. Automotive reception experience is a plus, but we’re happy to train the right candidate!Working weekday morning, afternoon and nights shifts, as well as on weekends will be required.What We Offer:BenefitsPromotes from withinFull time schedule.Responsibilities:Administrative Duties:Enter vehicle data in various dealer portalsCompile reports for managementHave a strong understanding of Microsoft Office products (Excel, Word, etc.). Must be competent with using Good Drive products.Be able to navigate multiple websites, apps and portalsHave a competent understanding of technology and how to navigate different sites, portals and apps.Reception Duties:Manage inbound calls and route the to the correct department accordinglyWelcome walk in trafficEngage daily with customers via phoneMake outbound calls to follow up with potential sales customersManage incoming sales calls and enter information into databaseMonitor online lead database for client inquiriesComplete data entry tasksFrequently check and respond to emails promptlyKeep and maintain a clean and welcoming front deskBe cheerful and welcoming to all of our clientsAssist sales personnelAssist managementRequirements:Strong verbal and written communication skillsAbility to handle objections confidently over the phoneCall center experience preferred but we will train the right candidate.Time management, prioritization skills, and the ability to multi-task are requiredSelf-motivated and goal orientedMust work well within a team environmentWork well being behind a computerWork well with interacting with clients and staffFamiliar and comfortable using a computer, Microsoft Office products and the ability to learn new computer applications.Must be willing to submit to a drug screen prior to employment