Dispatcher - Patient Transport - Full Time

Full Time

Job Summary: The Patient Transport Dispatcher monitors EPIC Grand Central Dashboard to ensure patient transports and discharges are performed in a timely manner according to departmental goals, productivity metrics, and priorities. This role provides input regarding Patient Transport productivity to the supervisor and will assist with employee training.

Minimum Education: High School Diploma or GED.

Work Experience: Minimum 6 months of related experience.

Working knowledge of Microsoft Word, Excel and PowerPoint. Excellent customer service skills with the ability to greet and acknowledge patients and customers in a friendly, professional manner.

Monitors the dispatch function of the central dispatch computer system and communicates transport delays or concerns. Communicates with patient care staff regarding transport, discharges, and equipment needs. Conducts patient and equipment transports, assists with evaluating equipment needs, repairs and cleaning. Assists in lifting, turning, and transferring patients to/from bed, chairs, stretchers, or other personal or commercial motor vehicles. Cleans transport equipment as required, including changing linens, and reports any equipment malfunctions to supervisor or manager. Utilizes EPIC Grand Central Dashboard to navigate the operations of the valet department. Decision Making: Independent judgement in making minor decisions where alternatives are limited, and standard policies/protocols have been stablished.

Works directly with patients and/or customers. Works with internal and/or external customers via telephone or face to face interaction. Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. Patient Transport - Yale Campus

Under the Oklahoma Medical Marijuana Use and Patient Protection Act (OMMA), a safety sensitive position is defined as any job that includes tasks or duties that the employer believes could affect the safety and health of the employee performing the task or others. This statute allows employers to lawfully refuse to hire applicants for safety-sensitive jobs or to discipline or discharge employees who work in safety-sensitive jobs if they test positive for marijuana, even if they have a valid license to use medical marijuana.

EOE Protected Veterans/Disability