Front Desk Receptionist - Hotel - 3rd Shift

As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. Acknowledge IHG Rewards Club members and returning guests, in person or on the phone

Handle cash and credit transactions.

Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes.

Help them with anything from bill issues to local knowledge, and loop in management when necessary.

Take pride in your appearance and place as a brand ambassador.

Jump into other ad-hoc duties when your colleagues need your help.

Fluency in the local language - extra language skills would be great, but not essential.

Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computers

Flexibility - night, weekend and holiday shifts are all part of the job.

You’ll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential.

Experience - ideally you’ll have spent at least one year in a front desk or guest service position.

The hourly starting pay rate for this role $19.50.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision

Hotel Indigo is an upper-upscale lifestyle brand that captures the true spirit of the neighbourhood. With over 150 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries through meaningful connections to the diverse people, places, and cultures of the local area.

The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.

If you require reasonable accommodation during the application process, please click here .

IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.

If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.

We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.