Remote - Technical Communicator

Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.

As a technical writer and editor, you’ll play a key role in helping our customers succeed by creating, maintaining, and improving documentation that supports users of Palantir’s products.

Working at the intersection of users and Palantir’s products, you will develop an understanding of user needs and help them get the most out of our software. You should be comfortable thinking about the “big picture” narrative and structure of our documentation, as well as diving into the details. On any given day, you might find yourself editing a guide drafted by a developer, writing a new tutorial for a critical workflow, or identifying an area that needs improvement and partnering with a team to make the fix. You will also gain exposure to the technical infrastructure for composing and distributing platform documentation.

Create user documentation in partnership with developers and business teams.

Review and edit documentation to maintain a high level of quality.

Maintain style guides and best practices for writing, improving, and publishing documentation.

Manage and structure multi-stakeholder documentation projects.

Uphold a culture in which developers are engaged with documenting their products, including hosting training sessions and workshops.

Commitment to quality and accuracy in communication and writing, with the ability to translate complex technical subjects into clear, concise prose suited for the intended audience.

Experience working with engineering teams as part of the software development process.

Outstanding writing and editing skills.

• 3+ years of technical writing experience or similar experience in software development.
• Experience with programming, scripting, or statistical packages; previous work in software engineering or data science is a plus.

Total compensation for this position may also include Restricted Stock units, sign-on bonus and other potential future incentives. Further note that total compensation for this position will be determined by each individual’s relevant qualifications, work experience, skills, and other factors. This estimate excludes the value of any potential sign-on bonus; We work to continuously improve our offerings and listen to our community as we design and update them. Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance

• Employees are automatically covered by Palantir’s basic life, AD&D and disability insurance
• Relocation assistance
• 10 paid holidays throughout the calendar year
• Supportive leave of absence program including time off for military service and medical events
• Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation
• Stipend to help with expenses that come with a new child
• Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians’ lives is just one of the ways we’re investing in our community. In keeping consistent with Palantir’s values and culture, we believe employees are “better together” and in-person work affords the opportunity for more creative outcomes. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for “Remote” work on an exceptional basis. If the posting is specified as Onsite, you are required to work from an office.

We are proud to be an Equal Opportunity Employer for all, including but not limited to Veterans and those with disabilities. Palantir is committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process_,_ please reach out and let us know how we can help.