Solutions Engineering (Remote)

AlphaSense is the AI platform redefining market intelligence and workflow orchestration, trusted by thousands of leading organizations to drive faster, more confident decisions in business and finance. The platform combines domain-specific AI with a vast content universe of over 500 million premium business documents — including equity research, earnings calls, expert interviews, filings, news, and internal proprietary content. Purpose-built for speed, accuracy, and enterprise-grade security, AlphaSense helps teams extract critical insights, uncover market-moving trends, and automate complex workflows with high-quality outputs. With AI solutions like Generative Search, Generative Grid, and Deep Research, AlphaSense delivers the clarity and depth professionals need to navigate complexity and obtain accurate, real-time information quickly. Location: Remote (US) or New York City Team: Enterprise Solutions Engineering Reports to: Director, Application Specialist Team About the Team The global Enterprise Solutions Engineering team leads the technical side of Enterprise Suite deals, from evaluation through implementation and ongoing account support. Over the past year, the team proved product-market fit for the Enterprise Suite and Internal Content & Connectors, then took our first wave of enterprise customers from signed contract through implementation. About the Role As a Solutions Engineer, you will own the technical relationship for clients adopting the Enterprise Suite. You will work with client technology and business teams from the first discovery call through trial, implementation, and launch, in coordination with Account Management. You will help clients decide what to build, get it into production, and expand their usage over time. Own technical discovery with client engineering, data, and business leaders. Partner with Account Executives on net new deals, Implementation on active rollouts, and Account Managers on existing accounts. You will carry technical ownership at every stage of the account.
Guide clients from signed contract to production. This includes authenticating GraphQL requests, deploying across cloud, and configuring SSO and SCIM provisioning.
Serve as the technical owner for a portfolio of accounts and grow Enterprise Suite adoption and consumption as clients expand from their first team across the organization.
Turn patterns from the field into structured feedback for Engineering and Product.
Build scripts and internal tools that scale how Support and Implementation teams handle client requests, such as permission updates and content ingestion.
5+ years in a client-facing technical role, such as solutions engineering, solutions architect, sales engineering, working with large enterprise clients.

• Hands-on engineering experience, such as a software engineer or working on projects that show you can write and debug code.
• Understanding of REST or GraphQL APIs, identity protocols such as OAuth 2.0, SAML, and SCIM, and at least one cloud platform (AWS, Google Cloud, or Microsoft Azure).
• Strong preference for experience selling to or performing Analyst roles in Banking, Asset Management, Private Markets, or corporate and consulting teams in complex enterprise environments

Degree in computer science or a related technical field.
Worked with MCP, LLM-based workflows, or AI agents.
In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. You may also be offered a performance-based bonus, equity, and a generous benefits program.
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