Head of Project Management and Delivery

We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future. The Delivery Project Manager is responsible for planning, coordinating, and delivering client engagements of moderate complexity. This role partners with Account Management and cross-functional teams to ensure projects are delivered on time, within scope, and aligned with client objectives and contractual commitments.

The Delivery Project Manager independently manages project execution, facilitates communication across stakeholders, monitors performance, and proactively addresses risks to deliver successful client outcomes. This role applies established project management methodologies and contributes to continuous improvement efforts that enhance delivery quality and operational effectiveness.

Project Execution

Lead assigned client engagements by developing project plans, coordinating activities, and managing deliverables to ensure successful execution and achievement of client commitments.

Manage project schedules, milestones, dependencies, risks, and issues while proactively identifying and resolving barriers to delivery.

Ensure adherence to established project management methodologies, governance standards, and documentation requirements.

Client & Stakeholder Partnership

Partner with Account Management and cross-functional teams to coordinate project activities and support successful client outcomes.

Build collaborative relationships with internal and client stakeholders to facilitate communication, manage expectations, and resolve project issues.

Provide timely updates on project status, risks, milestones, and action items through established governance and reporting processes.

Delivery Excellence

Monitor project performance, resource utilization, and operational metrics to ensure projects remain on track and aligned with business objectives.

Identify opportunities to improve project execution, operational efficiency, and client satisfaction through continuous improvement practices.

Utilize AI-enabled productivity tools and project management technologies to enhance planning, coordination, reporting, and execution while applying appropriate judgment and oversight.

Coordinate project documentation, meeting facilitation, action item tracking, financial activities, and project reporting.

Escalate risks, resource constraints, and delivery concerns as appropriate to support successful project outcomes.

Contribute to the consistent application of project management standards, tools, and best practices across engagements.

Bachelor's degree in Business, Project Management, Healthcare Administration, Supply Chain, or related field, or equivalent combination of education and experience.

• 2 or more years of project management, consulting, client services, business operations, or related experience.
• Experience coordinating cross-functional projects and managing multiple priorities in a matrixed environment.
• Demonstrated organizational, planning, and problem-solving skills.
• Proficiency with Microsoft 365, project management tools, and AI-enabled productivity tools.
• Demonstrate effective use of AI tools to solve business problems, refine outputs, and evaluate AI-generated content critically.

Experience in healthcare, consulting, managed services, or supply chain.

CAPM, PMP, or other project management certification.

Familiarity with Agile, Waterfall, or Hybrid project management methodologies.

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.