Customer Service Estimator

Based in Northeast Ohio, AWP Safety, is a rapidly growing national safety services provider committed to protecting our customers’ people, business, and time. AWP is America’s Traffic Control Leader, representing nearly every major public utility: electric, gas and telecommunications.

AWP Safety has been the leading provider and innovator of traffic control solutions since our inception in 1993. Driving added value to our customers through the talented execution of our employees and the pursuit of providing extraordinary service for our customers is what has built our company and its national reputation for integrity.

The Estimator at AWP Safety will build quality relationships to secure profitable business partners to support the business unit. Responsibilities include reviewing and clarification of proposals, negotiating projects, completing estimates including bid documents, determining the project’s scope, and evaluating special conditions affecting the proposal. This role will collaborate with the Operations Department to ensure the accuracy of quotes as well as prospecting for business opportunities.

Building estimates for clients through direct requests from our customers, account managers, planners, or anyone involved with our daily operations that requests an estimate.

Continual process improvement, tracking, production and billing of estimates to support the sales efforts for AWP safety.

Complete estimates including bid documents, determining the project’s scope, and evaluating special conditions affecting the proposal (including site conditions, access, personnel, and equipment needs)

Review and clarify proposals and negotiate projects.

Prepare estimates based on time, labor requirements, equipment costs, and specifications.

Create and submit estimate reports or bids to appropriate people (project managers, clients, bidding competitions, etc.)

Obtain and track offers and quotes from subcontractors or vendors.

Prepare preliminary schedules for all successfully awarded projects.

Manage multiple projects estimates simultaneously.

Develop relationships with current and potential customers in a sale capacity. (Involved in peer engagement, mentoring and on-the-job training.

Verify the customer quote and work with the Operations Team to ensure the customer is provided with a quote.

Compliance with all aspects of traffic control as governed by standards of local, state, and federal agencies.

Attend regular customer lunches to build and maintain the relationship.

High School Diploma or GED required.

• Ability to develop, foster, and manage customer relationships.
• Proficient with Microsoft Office Suite Products (Excel, Word). Experience with Salesforce software preferred.
• Hours of operation are typically 8 a.m.- All traditional benefits are offered, including 3 medical plan options and 2 dental plan options, as well as additional benefits such as Legal and Identity Shield, Accident, and Critical Illness
• Company paid 50k in basic life insurance.
• Health Savings and Flex Spending Accounts Available
• Paid Time Off & Paid Holidays
• AWP named one of America’s Greatest Workplaces 2023 for Diversity

#Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.