PARKING ATTENDANT FULL AND PART TIME

Valet Attendant - UTSW
At Reimagined Parking, we believe great people drive great results. The Valet Attendant is responsible for safely and efficiently parking and retrieving guest vehicles while delivering a high level of customer service. This role requires prompt, courteous, and caring interactions with all guests and timely responses to customer needs. The Valet Attendant works collaboratively with team members, the Operations Manager, and/or Shift Supervisor to ensure quality service, operational efficiency, and adherence to safety standards, as well as compliance with all applicable state and local laws.
Coordinate the full valet service process from arrival to departure, including greeting guests, retrieving keys, issuing tickets, and entering customer information via electronic devices
Inspect vehicles for pre-existing damage and document findings using electronic or manual ticketing systems
Deliver exceptional customer service by building rapport, responding promptly to inquiries, and providing directions or assistance as needed
Act as a professional brand ambassador by courteously interacting with guests, opening vehicle doors, and assisting with unloading and loading personal items
Maintain vehicle safety and security by directing traffic, positioning barricades, monitoring ramp or drive areas, and arranging towing services when required
Request, collect, and accurately process applicable valet fees; assist with reconciling end-of-shift revenue and ticket distribution
Retrieve vehicles promptly for waiting guests and assist with luggage or personal items when necessary
Immediately report incidents, accidents, or claims to the Operations Manager or Shift Lead
Excellent customer service and communication skills
Ability to move from valet stand to customer cars by walking or running for extended period of time, sometimes for the entire duration of shift
Previous valet experience preferred
Ability to operate manual transmission vehicles (stick shift)
Must successfully pass a background check, in accordance with company policy and applicable laws
Reimagined Parking participates in the E-Verify program to confirm employment eligibility.
Move from valet stand to customer cars by walking or running for extended periods of time, sometimes for entire duration of shift
Occasionally lift and carry customer luggage or personal items, up to 50 lbs
Work is performed in parking facilities including garages, lots, booths, and outdoor areas.
Fast-paced environment requiring consistent customer interaction.
Interaction with upset or frustrated customers while maintaining professionalism.
Full Time Only)

• Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
• Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
• Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
• Part Time)
• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
• Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

About Reimagined Parking
The Reimagined Parking family of nationally recognized operating companiesImpark, Lanier Parking, Republic Parking, AmeriPark, and Park Oneis a leading people-driven, tech-powered parking solutions provider. Our workforce of 6,500 manages 2,500 high-density parking facilities across 275 North American cities, generating 34 million digital transactions annually. Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination/class status protected by state/provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. Phone Screen
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