Replenishment/Stocker (Night Shift)

StockerStocker Reports To: Store Manager/Grocery ManagerOvernight Stocker SummaryTo deliver more than is expected to my customers by providing a positive first impression, determining actual needs, delivering real solutions, adding value where I can, and leaving the customer with an impression so satisfying that no competitor is an acceptable alternative.Stocker: What I Do, How I Do It, and Why I Do ItAs a Stocker, this is what I do:Grocery Department Operations I support grocery department operations including department readiness, staffing, supervision, price maintenance, policies and procedures, inventory preparation, department financial goals and objectives, department cleanliness, and safe use of equipment and tools.Replenishment & Inventory Procedures – I support replenishment and inventory processes including ordering, replenishment, receiving, invoicing and accounting, back stock, reclamation and returns, damages and reworks, supply use and inventory preparation.Merchandising & Sales Floor Standards – I support merchandising and sales floor standards including proper stocking, rotation, signing, setting and maintaining displays, sampling and overall department procedures.Safety/Quality Orientation – I consistently produce and emphasize the need to produce high quality products and services while being aware of the issues and following procedures that affect personal safety and the safety of others.As a Stocker, this is how I do it:Building Relationships – I successfully initiate, develop, and foster relationships with others. I take a personal interest in the interests and ideas of others and treat others fairly, respectfully, and sincerely. I consistently demonstrate compliance with Harps' policies and procedures, including regular and timely attendance, adherence to dress code and ensuring a safe work environment, and a willingness to complete other duties as assigned.Customer Service/Hospitality – I completely understand what delivering more than expected means in regards to great customer service. I remove any barriers impeding customer service. I actively look for ways to help others by following our SMILE Program guidelines. Professionalism – I hold myself accountable by demonstrating a "no excuses" approach to my own attitude, performance, and results. As a Stocker, this is why I do it:Customer Focus – I anticipate and recognize customer needs and remain dedicated exceeding customer expectations. I use customer information to improve products and services. I continually strive to improve customer service.Supporting Harps' Mission Statement – With respect and support from my peers and supervisors, I strive daily to exceed my customers' expectations in an effort to support the Harps' Mission Statement – "Our mission is to provide the best overall value to our customers, building a reputation for competitive prices, product quality and freshness, friendly service and cleanliness."High school diploma or G.D. equivalent preferredNo previous experience requiredAbility to work flexible schedule including weekends and holidays as neededAdaptable to different situations and the ability to respond with flexibility to shifting priorities and rapid changeAbility to interpret, understand and follow instructionsAbility to complete tasks in a timely mannerMoves, lifts, carries and places merchandise and supplies weighing less than or equal to 50 pounds without assistanceFrequently reaches overhead and below the knees, including pushing, pulling, squatting, kneeling, bending, stooping, crouching and twisting with or without bearing weight. Occasionally required to climb and/or crawlContinuous repetitive motion with hand(s) and arm(s), such as grasping, gripping and turningStands and/or walks continuously throughout shiftVisually locates merchandise and other objects, at near and/or far distances, as well as verifies information, often in small printMay be exposed to all weather conditions (hot, cold, rain, snow, ice and wind) as well as, inside work with variations in heat, cold, dust and humidityMay be exposed to cleaning solvents or other chemicalsMay be exposed to latex, eggs, nuts, soy and wheatEmployment at Harps may be contingent upon completion and our evaluation of a PEP survey, drug screen, employment reference check and criminal background check