Head of Operations Management (m/w/d)

Mistral Workplace Operations ManagerMistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. Our diverse workforce thrives in competitive environments and is committed to driving innovation. We are creative, low-ego and team-spirited.Role SummaryAs Workplace Operations Manager based in our Palo Alto office — Mistral's North America HQ (~11k sq ft in Downtown Palo Alto) — you'll own the day-to-day operations and overall office experience. You'll manage vendors, run employee engagement events, coordinate onboarding, and serve as a culture champion. Reporting to the Office Management Lead AMER/APAC, you'll also support regional programs and initiatives, with a path to grow into a right-hand role for the broader AMER/APAC workplace strategy.What You Will DoDaily Office Operations — daily inspections, mail/packages, facilities & building management, food/snack/beverage programsVendor & Facilities Management — vendor relationships & contracts, maintenance/repairs, evaluation cadenceEmployee Experience & Onboarding — new hire desk setup/equipment/onboarding, swag programs, first point of contact for employee questionsEvent Programming & Culture — all-hands, holiday parties, team offsites; building an attendance/engagement strategyWho You Are:4+ years in Office Management or Workplace Operations (startup/scale-up a plus)Tech-savvy: Google Workspace, Slack, Notion, ticketing systemsExperience with access control & visitor management systemsExceptional organizational, communication, and interpersonal skillsService-oriented, proactive, discreet, with a positive can-do attitudeExperience with workplace/space utilization data (Excel, Tableau, Power BI)Experience with office build-outs, relocations, or renovationsWhat We OfferWe offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.You can learn more about how we handle your personal data in our Applicant Privacy Policy.