Head of Operations & Business Management

Risen Line Solutions is a newly established technology-based company which focuses on delivering integrated robotics and AI-driven solutions to enhance security and operations in traditional environments.

Risen Line Solutions is seeking a highly motivated Operations Manager to lead day-to-day execution as the company transitions into a standalone U.S.-based systems integration firm focused on robotics-enabled mailroom security solutions and other technology-integration solutions for industry application.

This role is designed for a hands-on builder who will help transform Risen Line Solutions from an emerging initiative into a fully operational, scalable enterprise.

Reporting to the President of Risen Line Solutions, as Operations Manager you will act as the central hub across all core functions—ensuring alignment between sales, marketing, technology development, service delivery, finance, and compliance, while actively building the operational infrastructure required for growth.

Key responsibilities:

Oversee daily operations, ensuring teams are aligned and key deliverables are met

Execute operational plans, track progress, and support timely decision-making

Develop and improve workflows, standard procedures, and tracking tools

Coordinate closely with Sales, Marketing, Engineering, Finance, and Operations teams

Support proposal development, pricing inputs, and client engagement preparation

Align sales pipeline with operational capacity and delivery readiness

Help translate technical outputs into practical, deployment-ready solutions

Assist in planning, scheduling, and execution of product installations and system deployments

Support development of consistent and repeatable service delivery processes

Monitor budgets, track operational costs, and support financial reporting activities

Coordinate contracts, compliance requirements, and vendor-related activities

Support the company’s transition to an independent business entity, including system and vendor setup

Track project schedules, milestones, and client deliverables to ensure timely execution

Maintain trackers for operations, projects, and sales pipeline

Prepare reports and updates for leadership

Identify risks, bottlenecks, and areas for process improvement

Qualifications to be successful in the role:

Minimum three years of experience in operations, project coordination, business operations

Experience working in fast-paced, growth-oriented environments

Demonstrated ability to execute across multiple functional areas

Strong organizational and problem-solving skills

Ability to work across both technical and business teams

High level of ownership, initiative, and follow-through

Experience in new business line launches or company growth phases preferred

Experience in technology, engineering, or systems integration environments preferred

Familiar with r obotics, automation, or AI-enabled systems

Exposure to p roposal development, basic financial tracking, or O&M environments

Success Metrics (First 6–12 Months)

Established core operational workflows and trackers

Supported a smooth spin-out transition to independent operations

Improved coordination across sales, engineering, and delivery teams

Contributed to successful deployment of initial client systems

Enabled visibility through consistent executive reporting

Helped create a foundation for repeatable service delivery