Head of Programme Management

Together we fight for everyone’s opportunity for a better financial future.
We will do this together — with customers, partners and colleagues. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.
The Program Manager to the VP of Technology Infrastructure serves as a strategic partner, program leader, and operational integrator across the infrastructure organization. This role is responsible for driving execution of key initiatives, ensuring alignment across compute, network, storage, shared services engineering, collaboration, end-user services, ITOM, ITSM, and ServiceNow platforms.

Strategy, Roadmap & Portfolio Management
Provide status, risks, and mitigation updates
Program & Project Oversight
Manage risks (including audit response), dependencies, and execution alignment
Leadership Support & Cadence Management
Manage staff meetings, agendas, and follow-ups
Events & Travel Coordination
Oversee the planning leadership events, offsites, and travel logistics partnering with area Administrative Assistant
Vendor & Contract Management
Coordinate approach used across Infrastructure for hardware, software, and services contracts partnering with Infrastructure tower leads, procurement and IT Finance point persons
Assist with the management of renewals and vendor relationships
Support transformation and automation initiatives
Identify process improvements and efficiency opportunities
Change management
Budget and planning support
Special projects
Strong Project/Program Management Financial Acumen ability
Demonstrated ability to be disciplined and flexible at the same time
Demonstrated success of building partnerships and alliances across the enterprise and at various levels
Comfortable under pressure with the ability to manage to tight deadlines while maintaining quality and managing to an acceptable level of risk
Leading understanding of project management principles
Demonstrated ability and experience (5+ years) managing large and significant projects and/or small to medium programs (typically $4M-$10M)
Bachelor’s degree or master’s degree, or related field or equivalent work experience required
annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.
Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
$Voya benefits are designed to help you do just that. To help you and your family be well and stay well.
Health, dental, vision and life insurance plans
Voya Retirement Plan - employer paid cash balance retirement plan (4%)
Tuition reimbursement up to $5,250/year
Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
Appreciation and understanding of the financial services industry in order to make sound business decisions.
Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.
Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.
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