Client Support Rep Senior

Strider Technologies delivers strategic intelligence that helps organizations make faster, more confident decisions in an increasingly complex global environment. Using cutting‑edge AI and proprietary methodologies, we transform open‑source data into actionable insights that help protect technology, talent, and supply chains from nation‑state risks.

As a Senior Client Advisor, you will work directly with organizations to help them transform strategic intelligence into practical action. Reporting to the Senior Director of Advisory Services, you will guide clients through assessments, workshops, tabletop exercises, and strategic engagements that strengthen their economic security programs and accelerate the adoption of Strider's intelligence platform.

This role combines strategic consulting, facilitation, and relationship management. You'll become a trusted advisor to security, intelligence, legal, and executive leaders while partnering closely with Customer Success, Sales, Product, and Engineering to ensure clients realize measurable value from Strider's solutions.

7+ years of experience in counterintelligence, insider risk, national security, intelligence analysis, consulting, security operations, or a related advisory role.

Experience leading client‑facing consulting engagements or professional services projects.

Strong facilitation and presentation skills with experience leading executive briefings, workshops, or training sessions.

Excellent project management and organizational skills with the ability to manage multiple client engagements simultaneously.

Bachelor's degree in International Relations, Political Science, Criminal Justice, Business, Information Systems, or a related field.

Experience working with economic security, insider risk, counterintelligence, or enterprise security programs.

Familiarity with frameworks such as DCSA, NITTF, or similar domestic or international security standards.

Experience supporting SaaS or technology implementations.

As a Senior Client Advisor, you will serve as a trusted partner to clients throughout their journey with Strider, helping them operationalize strategic intelligence and strengthen their security programs.

Conduct assessments of client economic security and risk management programs using established advisory methodologies.

Develop practical recommendations that help clients mature their programs and integrate Strider intelligence into daily operations.

Lead collaborative workshops that enable clients to operationalize Strider data and improve organizational resilience.

Training & Facilitation

Facilitate executive and operational tabletop exercises focused on geopolitical risk, insider risk, and organizational response.

Deliver threat briefings, training sessions, and playbook development workshops tailored to client needs.

Adapt workshop content and delivery to support organizations at varying levels of program maturity.

Customer Success

Partner with Customer Success Managers to ensure clients achieve successful onboarding, adoption, and measurable business outcomes.

Support client retention by delivering consistent value throughout the customer lifecycle.

Collaborate with Sales during strategic customer engagements, product demonstrations, proof‑of‑concept initiatives, and program maturity assessments.

Partner with Product and Engineering by sharing customer insights that influence future platform capabilities.

Contribute to the continued evolution of Strider's advisory methodologies, workshop content, and best practices.

Represent Strider at customer events, workshops, and industry conferences.

Deliver presentations on economic security, geopolitical risk, and strategic intelligence.

Mission‑Driven Work - Help leading organizations protect innovation and respond to evolving geopolitical threats.

Trusted Advisor Role - Work directly with executive leaders to solve complex security and intelligence challenges.

Continuous Learning - Collaborate with experts across intelligence, technology, and customer success while expanding your own expertise.

Meaningful Impact - Help shape how organizations operationalize strategic intelligence to make faster, more confident decisions.

Flexible Work Environment - Enjoy a hybrid work model, generous paid time off, and comprehensive benefits.

Company Equity Options

Flexible PTO

Wellness Reimbursement

US Holidays (Office Closed)

Comprehensive Medical, Dental, and Vision Insurance

We are committed to fostering an inclusive workplace and do not discriminate against employees or applicants based on race, color, religion, gender, national origin, age, disability, genetic information, or any other characteristic protected by applicable law.