Security Professional (weekend/overnight shift)

Junior Enterprise Watch Officer – Springfield, VA

We are seeking a Junior Enterprise Watch Officer to support large-scale government operations by leveraging cutting‑edge technology. The role entails delivering proactive collection, dissemination, and monitoring of mission system and site status, as well as leadership, coordination, and collaboration for critical and high-priority incident resolution that provides NGA executives and CIO-T leadership with situational awareness.

Responsibilities

Manage Critical Priority 1 tickets to resolution

Monitor operational activities of all cells within the ESC (e.g., PSOC, CSOC) to maintain centralized situational awareness of the overall health of NGA IT services.

Communicate the status of the operational infrastructure

Provide briefings to senior leadership on the status of the IT enterprise

Prepare and deliver the Daily Operations briefs

Collect, coordinate, and brief upcoming days' AOs

Recommend appropriate mitigation activities to minimize downtime, minimize mission impact, and restore services as soon as possible.

Assist in assessing the impact of events and incidents on mission capability, prioritizing service restoration activities, and providing final assessment of mission impacts prior to conducting authorized outages.

Coordinate with any impacted mission partners during unscheduled outages to advise of outage status, remediation actions, and projected restoral times.

Other duties as assigned.

Qualifications

Bachelor's Degree and 2+ years relevant experience or

Associate's Degree and 4+ years relevant experience or

6+ years relevant experience

Operational experience with ServiceNow

Experience in the Intelligence Community

TS/SCI Clearance

Successfully pass background and drug screening

Preferred Qualifications

Master's Degree

Active CompTIA Security+ Certification

Knowledge, Skills, And Abilities

Ability to obtain CI Poly Clearance

Ability to work Panama Day Shift hours. Shift will be identified upon hire

Ability to work nights/weekends/holidays

Ability to work independently and yet be effective within a team setting

Must be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environment

Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals

Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.

Excellent skills in Microsoft Word, Excel, and other Office applications

Proficient with Microsoft Office Applications, and experience working in a home office setting, as well as the ability to train end users on frequently asked technical issues.

Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired.

Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it

Benefits

At Chenega MIOS, we offer a broad range of benefits.

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