Housekeeping/Houseman/Laundry/Maintenance

Executive Director, Maintenance Director, or Housekeeper Lead

FLSA Status: Hourly, non-exempt

Upholds the company values of People, Passion, and Excellence through cleaning resident apartments and Community common areas with integrity and attention to detail. Presents the Community in a positive and impressive manner for our residents and guests and maintains a positive team atmosphere.

Must be at least 18 years old or older

Ability to perform housekeeping duties following sanitation and safety standards and current guidelines in a timely and efficient manner without compromising quality

Promptly communicate concerns with resident’s health and/or unsafe living conditions to management

Demonstrated ability to communicate effectively and politely in English, both verbally and in writing, with residents and staff

Maintain a positive, respectful, and professional approach with coworkers and residents

Ability to keep all business and operations information confidential

Possess excellent customer service and organizational skills

Ability to work under time constraints with little supervision while maintaining a high level of performance and meeting department deadlines

Ability to follow and adhere to policies, procedures, and standards

Satisfactorily pass company’s and state regulated criminal record clearance, health screening and TB clearance (if applicable)

Promptly documents and reports all maintenance issues and safety hazards

Cleans resident apartments and Community common areas as assigned and according to housekeeping checklist and schedule

Completes and submits all required documentation on time per department procedure, such as daily checklists, cleaning logs, etc.

Deep clean resident apartments and Community common areas according to schedule, and training protocols

Maintain a safe and secure environment for all staff, residents, and guests

Serves as role model for other employees by displaying responsible, cooperative, positive attitude

Attends education and training classes as necessary to fulfill state or provincial regulations

Assist with laundry management, including placing resident laundry on hangers, washing and drying linen, sorting and replenishing linen, and other duties as assigned

Perform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community management, or others

Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude

Represent the Community in a professional, courteous, and friendly manner

Adhere to company and safety policies and procedures. Promote resident advocacy and demonstrate excellent customer service at all times

Maintain personnel, resident, and business proprietary and/or confidential matters/material in strict confidence with management of the company (and/or other company staff as needed)

Sunshine Retirement Living (The Company) proudly provides equal employment opportunities to all employees and applicants. We celebrate diversity and are committed to creating an inclusive environment where residents, employees, and families feel respected and valued, regardless of race, color, religion, sex, national origin, age, disability, or any other protected status.

Sunshine Retirement Living (The Company) is committed to fair and equitable pay practices. We do not request or consider an applicant’s past or current salary when making compensation decisions, in compliance with applicable salary history and pay equity laws.

The Community reserves the right to revise the duties set forth in this job description at its discretion.

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