Remote Claims Adjuster - Temp

Business Title(s): TEMP-Workers' Compensation Claims Adjuster

Location: In-Office or Remote

We are looking for a highly capable Workers' Compensation Claims Adjuster to help us on a temporary assignment through 26 June 2026 and work from anywhere in the continental United States.

Assignment can be considered temp-to-hire if filled in one of our offices: The role will adjudicate indemnity workers' compensation claims of higher technical complexity for customers in KY, MD, PA, UT, VA, WV. Only government-mandated benefits will be provided during the temporary assignment.

Rockwood underwrites general liability insurance and workers' compensation for many types of businesses, with a specialty in underwriting workers' compensation insurance for the mining industry, focusing on coal-mining. The company is a leading underwriter of workers' compensation for the mining industry by offering services with a commitment to providing the best service on loss control and claims, collaborating across departments. Employees are required to accurately record hours worked and submit timesheets in accordance with company policy. Overtime may be assigned as business needs dictate, and employees are expected to work overtime when required.

Working under technical direction and within significant limits and authority, adjudicate workers' compensation claims of higher technical complexity, with a direct impact on departmental results.

Reporting to senior management and underwriters on claim trends and developments.

Investigating claims promptly and thoroughly.

Analyzing claims forms, policies and endorsements, client instructions, and other records to determine whether the loss falls within the policy coverage.

Investigating claims promptly and thoroughly, including interviewing all involved parties.

Managing claims in litigation.

Managing diary timely and complete tasks to ensure that cases move to the best financial outcome and timely resolution.

Properly setting claim reserves.

Applying creative solutions which result in the best financial outcome.

Completing telephone calls and written correspondence to/from various parties (insured, claimant, etc.).

Having an appreciation and passion for strong claim management.

A practical knowledge of adjudicating workers' compensation claims through:

The ability to read and write English fluently is required.

Proficient in MS Office Suite and other business-related software.

Ability to articulate the financial value of your work at multiple responsibility levels inside our clients' business which may include CEO.

Must possess a strong customer focus.

Strong claim negotiation skills a must.

Must have good business acumen (i.e. understand how an insurance company works and makes money, including how this role impacts both Argo Group and our customers' ability to be profitable).

A KY claims license ( required at time of assignment starts). A minimum of two years' experience adjudicating indemnity workers' compensation claims in KY & PA is required. Bachelor's degree from an accredited university required. Two or more insurance designations or four additional years of related experience adjudicating indemnity claims beyond the minimum experience required above may be substituted in lieu of a degree.

Colorado outside of Denver metro, Maryland, Nevada, and Rhode Island Pay Ranges: $37.66- $44.33 per hour

California outside of Los Angeles and San Francisco metro area, Connecticut, Chicago metro area, Denver metro area, Houston metro area, New York State (including Westchester County) and Washington State Pay Ranges: $41.44- $48.79 per hour

Los Angeles, New York City and San Francisco metro areas Pay Ranges: $45.12- $53.16 per hour

Legal Authorization
We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical), including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We offer a competitive compensation package, performance-based incentives, and a comprehensive benefits program—including health, dental, vision, 401(k) with company match, paid time off, and professional development opportunities.

#