Head of Project Management (Construction)

Responsible for the managing the overall direction, coordination, implementation, execution, control and completion of specific AV systems integration projects. Additionally, ensure projects achieve time, scope, budget, quality, safety and customer satisfaction requirements.

Review & understand SOWs and project contract to determine time to deliver, allotment of available and required internal and/or third party resources to various phases of project (people and dollars)

Responsible for coordinating all activities associated with the timely, accurate, and on-budget completion of the project, according to established project management procedures using MS Project on SharePoint and project workbook

Responsible for leading a Project Kickoff meeting among Sales, Technical engineers, Customer resources, Technical Support mgmt., Responsible for effective communication with customer including change orders and delivery, on-site visits (as needed)

Project manager including standard project review meetings

Engage Finance/accounting and purchasing department personnel as need for capex purchases and/or equipment

Review project status weekly to keep it on schedule financially, identify problem areas, and spearhead resolution

Raise awareness immediately to management regarding potential claims or back charges or any large costs that will affect AVISPL financially on assigned projects

Retain responsibility for resolving all project related issues

Attend weekly team review of all projects and statuses and utilization. Raise any issues to management at this time for escalation

Prepare project reports as requested by Sr. Project Manager and Program Director

Keep accurate files and records of project status and activities via project workbook, Project Server and plan and change orders

Maintain and develop strong relationship with customers with direct interaction with focus on improving customers’ perception of service, quality, on time delivery, responsiveness, and problem solving

Respond to communications from customers regarding problems or concerns in a timely and professional manner with by returning all phone calls or emails by the end of each business day

Drive project results to satisfy customer requirements to increase Net Promoter Score

Travel to various job sites required

Able to deftly coordinate internal and external resources for successful project results

Understand all revenue, cost and margin aspects of project management including percent complete accounting

Troubleshoot and solve project related issues

Understand and maintain project budgets

Effectively manage multiple projects

Demonstrate time management skills with attention to detail

Understand AV system functionality and installation processes and techniques

Understand technical and construction documents

Proficient with Microsoft Office (Word, Excel, Outlook), Microsoft Project and Adobe Acrobat

Experience as a Project Manager in the construction or technology industries is required

Minimum 3-5 years’ experience AV/Video Teleconferencing industry is preferred

Formal education in Electronics or related field preferred

Minimum of a High School Diploma or equivalent preferred

Experience in management and implementation of value stream mapping of project management processes

Demonstrated management and leadership experience

Valid and current PMP certification is preferred