Senior Liability Claims Adjuster (Senior Claims Adjuster)

Permanent

We are a fun, innovative and growing Claims team where you’ll get the opportunity to learn multiple insurance products and interact with business leaders across the organization.

Please note this position is hybrid and requires working in office a minimum of two (2) days per week. The Senior Claims Examiner-Miscellaneous Professional Liability adjudicates assigned claims within given authority and according to Hiscox Claims Best Practices. Adjusts and resolves low to moderate professional liability claims that include litigated matters

Accurately documents claim files with all relevant claim documentation, correspondence and notes in compliance with company policies and applicable regulatory authorities

Heavy customer facing role. With minimal supervision, drafts coverage letters, including reservation of rights and denial letters

Reviews and analyzes claims in order to determine appropriate and timely reserving per Hiscox Claims Best Practices

Identifies emerging exposures and claims trends

Identifies suspected fraudulent claims and tracks with Special Investigations Unit

Participates in Claims Projects, as needed

The US Claims team at Hiscox is a growing group of professionals working together to provide superior customer service and claims handling expertise. The claims staff are empowered to manage their claims within given authority to provide fair and fast resolution of claims for our insured and broker partners. With strong growth across the US business, the Claims team is focused on delivering profitability while reinforcing Hiscox’s strong brand built on a long history of outstanding claims handling.

2-5 years of claims handling experience in Professional Liability or Specialty claims with an insurance carrier

Advanced knowledge of claims analysis and adjusting practices; In depth knowledge of standards for claims documentation and legal filings

Proven ability to actively and effectively negotiate settlement of moderate complexity claims

This role is very customer facing including insureds, brokers, and internal and external business partners.

Active insurance adjuster’s license

Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)

Company paid group term life, short- term disability and long-term disability coverage

24 Paid time off days plus 2 Hiscox days,10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO days

Financial Adoption Assistance and Medical Travel Reimbursement Programs

Annual reimbursement up to $600 for health club membership or fees associated with any fitness program

Dynamic, creative and values-driven culture

Modern and open office spaces, complimentary drinks

Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation

**This position is hybrid and requires two (2) days in our office weekly**

the skills, education, training, credentials and experience of the candidate; Hiscox USA was established in 2006 to focus primarily on the needs of small and middle market commercial clients, via both the broker and direct distribution channels and is today the fastest-growing business unit within the Hiscox Group.

Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, commercial property and terrorism.

You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance)

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