Full Time Housekeeper / Hotel Housekeeping

Overview At The Wildbirch Hotel, our Housekeeping Room Attendants play a vital role in creating a welcoming and comfortable environment for our guests. They are responsible for maintaining the cleanliness and presentation of guest rooms and public areas, ensuring every space is fresh, tidy, and inviting. The role involves meticulous attention to detail, as well as the ability to work efficiently and independently. Housekeeping Room Attendants ensure that each guest experiences a serene and well-kept environment throughout their stay in Anchorage, contributing to the overall exceptional guest experience.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

Responsibilities Strip beds, remove soiled linen, terry and trash from guestrooms and take to the appropriate locations in the prescribed manner.

Check under beds and sofas for debris, clean bedroom/closet area, and make beds in the prescribed manner.

Vacuum, sweep and mop floors to ensure guest room areas, balconies and hallways are free from debris.

Dust furniture/lamps/headboards/pictures/planters/chimney, clean kitchen counters/cabinets/drawers/refrigerators in the prescribed manner.

Clean bathroom counters, floors, showers/tub in the prescribed manner.

Report any missing/found articles, damage or maintenance problems to the Housekeeping Supervisor.

Receive assigned section, keys, supplies and any priority requests from the Housekeeping Supervisor.

Respond at all times, in a friendly, helpful and courteous manner to guests, managers and fellow associates. Report all guest issues and complaints to management.

Adapt to workload based on hotel occupancy.

Multitask, organize and prioritize tasks on an hourly and daily basis.

Work well with others in a team environment.

Work well under time constraint — clear thinking and remaining calm.

Perform job duties with attention to detail, speed and efficiency.

Follow directions effectively.

Work with minimal supervision.

Maintain confidentiality of guest and hotel information.

Experience Prior Experience: 1+ year in hospitality preferred or equivalent establishment (required)

Education: High School diploma or GED required; college degree preferred.

Subject Expertise: Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.

Must be service oriented with excellent customer service and sales skills

Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language

Must be energetic and outgoing

Must possess excellent interpersonal and organizational skills

Must be able to follow directions with attention to detail, speed and accuracy

Must be a team player with the ability to work under minimal supervision

Must be able to multi-task in a fast-paced work environment

Must be able to understand and work with basic financial information and solve basic arithmetic problems

Must be able to type 45 wpm and have the ability to input data and access information on the computer

Must have proficient working knowledge of Microsoft Office, Opera; preferred.

Must be able to exercise confidentiality and discretion

Other expectations Abide by payroll policies, procedures and rules of conduct as stated in the Associate Handbook.

Demonstrate a working knowledge of all company safety and security procedures.

Hours Required: Must primarily work 8am-4pm while understanding that the hotel business functions 24/7 and some weekend or holiday work will be required.

Must be able to pass drug test and background screening.

Benefits Competitive pay

PTO (Paid Time Off)

Medical, Dental, Vision, Life Insurance

Employee discounts and perks

Career development and education assistance

Why Work at The Wildbirch Hotel? As Anchorage’s first boutique hotel, The Wildbirch Hotel offers a dynamic, local-first environment where team members are encouraged to share their passion for Alaska. Be part of the first team welcoming guests to the hotel and helping to shape the guest experience in a setting that celebrates the adventure, charm, and rugged beauty.

In addition, this position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

Seniority level Entry level

Employment type Full-time

Job function Management and Manufacturing

Industries Hospitality

#J-18808-Ljbffr