Field Service Engineering Tech

technology, deploying Autonomous Haulage Systems (AHS) that automate operations
in mines, quarries, and construction sites worldwide. remains in R&D, we deliver real, production-ready autonomy that is already
operating in the field.

We are on a mission to make mining operations safer, smarter, and more efficient
through cutting-edge technology, and we are building toward becoming the world’s
first profitable AV technology company.

The Field Services Technician is a hands-on role, responsible for the
installation, preventive maintenance, and repair of Pronto's advanced technology
solutions across a range of customer locations. role in ensuring successful deployment and optimal performance of Pronto
equipment in the field.

Installation & Deployment

• Electrical and mechanical Scoping of Construction and Mining equipment
• Perform on-site installation of Pronto hardware and software solutions,

On site installation of peripheral hardware such as network stations, gate
systems and office infrastructure.
* Conduct system calibrations and validation tests to ensure installations meet
Collaborate with Engineering and Customer teams to ensure field deployments
Collaborate with engineering on R&D projects
* Coordinate with customer teams on training and technical maintenance

Preventive Maintenance

* Carry out scheduled maintenance tasks to ensure system health, reliability,
and long-term performance.
* Monitor and log equipment conditions, identifying signs of wear, degradation,
or environmental impacts.

Diagnose and repair hardware, software, and connectivity issues in the field.
* Communicate findings clearly to engineering teams for deeper analysis and
Customer Support

* Serve as the face of Pronto during on-site visits, maintaining professional
and responsive communication with customer personnel.

• Provide basic training to customer staff when required.
• Document all service activities, updates, and issues using internal ticketing

and CRM tools.

Advanced degree in Mechanical, Electrical, Systems Engineering or other
5+ years of experience in field service, automotive electronics,
mechatronics, or a similar technical support role.
* Proficiency with hand tools, diagnostic equipment, and electrical testing
Solid understanding of vehicle systems (power, CAN bus, sensors, ECUs).
* Comfortable working independently in field environments and with minimal
supervision.

• Willingness to travel up to 75% to customer sites.
• Experience with autonomous vehicle systems, heavy equipment, machine control,

Familiarity with Linux-based systems and remote diagnostics.
* Comfortable working outdoors in varying weather conditions.

Work on real, production-deployed autonomy.

• See your work deployed and making a difference in the field.
• remote, travel to our various field sites across the US is a critical part of

this operation.

eligible for equity awards and an annual performance-based bonus.

Benefits Summary (USA Full-Time Exempt Employees):

• Medical, Dental, Vision, Disability, and Life Insurance
• Flexible Spending Account / Health Savings Account Options
• Equity
• Sick Time, Unlimited Flexible Time Off, and Paid Holidays
• Pre-Tax Commuter Benefit Plan

Pronto accepts applications on an ongoing basis.