Head of Operations & Business Management
GEODIS
Operations Supervisor Final Mile Who We Are:
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.
Assists in running loadout on the client's dock, including staging freight, verifying manifests, and ensuring trucks are dispatched on time
Supports the Assistant Operations Manager in conducting daily stand-up with independent contractors, communicating route assignments, service expectations, and
Monitors dispatch operations throughout the day, tracking routes, escalating exceptions, and maintaining communication with drivers in the field
Provides first-line response to client and customer issues during the operating day, escalating to the Assistant Manager or Senior Manager when required
Oversees contractor end-of-day check-in, including paperwork review, undelivered product reconciliation, and the product returns process
Maintains accurate records in the delivery management platform (e.g., Assists with independent contractor recruiting activities, including onboarding paperwork, orientation, and tracking compliance documentation
Covers the operation in the absence of the Assistant Operations Manager or Senior Manager, ensuring continuity of dock, dispatch, and customer service execution
Enforces company and customer policies and procedures, including safety, uniform, and service standards
Identifies and recommends process improvements to the Assistant Operations Manager
Minimum 2 years of related final mile, warehouse, or distribution center experience
Experience working with independent contractors or third-party carriers preferred
Experience with delivery management or routing software (e.g., PC literate with experience using Microsoft Outlook, Word, and Excel
Access wages early with the Rain financial wellness app
Health, dental, and vision insurance after 30 days of employment
Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
Free financial wellness programs
Opportunities to volunteer and give back to your community.
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$1,200 per month
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