Field Service Engineering
Thermo Fisher Scientific
Field Service Engineer II supporting chromatography instrument installation, maintenance, and repair for Thermo Fisher Scientific. Based in Alabama/Georgia region with up to 75% travel, this role involves onsite technical service, customer support, and troubleshooting of complex analytical equipment across research and industrial settings.
Responsibilities
Install, maintain, troubleshoot, and repair IC and HPLC chromatography instruments at customer sites
Diagnose electronics, mechanical, vacuum, high-voltage, and system-level issues to restore instrument performance
Train customers on equipment operation, maintenance practices, and basic troubleshooting
Document field service activities and submit installation and service reports through required systems
Manage territory scheduling, travel planning, parts coordination, and customer communications
Requirements
Bachelor's degree in electronics, physics, engineering, chemistry, or related technical field plus 2+ years instrument service experience
Expertise troubleshooting and repairing IC and HPLC chromatography instruments
Strong diagnostic abilities for hardware, software, and component-level electrical and mechanical issues
Excellent customer communication and relationship-building skills
Ability to read technical schematics, engineering drawings, and documentation
Valid driver's license; legally authorized to work in United States without sponsorship
Physical capability to lift 50 lbs and work in laboratory/cleanroom environments
Vacancy posted 11 days ago
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