Hilton: Housekeeping House Person

Job Title: Housekeeper Division:

Department:

Reports To: Housekeeping Manager

FLSA Status: Non-Exempt

Summary: Perform any combination of cleaning duties to maintain hotels in a clean and orderly manner. Duties include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.

Duties and Responsibilities include the following. Other duties may be assigned.

1. Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.*
2. Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.*
3. Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.*
4. Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.*
5. Keep storage areas and carts well-stocked, clean, and tidy.*
6. Dust and polish furniture and equipment.*
7. Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.*
8. Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.*
9. Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.*
10. Hang draperies and dust window blinds.*
11. Disinfect equipment and supplies, using germicides or steam-operated sterilizers.*
12. Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.*
13. Move and arrange furniture and turn mattresses.*

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills:

To perform this job successfully, an individual should have knowledge of inventory software.

Education/Experience:

High school diploma or general education degree (GED); or one year related experience and/or training; or equivalent combination of education and experience.

Knowledge, Skills, and Other Abilities:

• Time Management
• Communication Skills
• Professionalism

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, use hands, and reach with hands and arms. The employee is occasionally required to sit, climb or balance, stoop, kneel, crouch or crawl, and talk or hear. The employee must frequently lift and/or move up to 50 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions.