Now Hiring Retail Store Cashier

Cashier

We educate, train, and hire individuals with barriers to employment to help them thrive. We connect people, families, and communities to improve lives and meet the workforce needs of today and tomorrow. Powered, in part, by donations and retail customers, we change lives through the power of work.

Obtains payment for merchandise by accurately itemizing and totaling customer purchasers and will process and display inventory on the sales floor. The team member is responsible for performing assigned duties and works within the framework of GWH's Mission and all policies and procedures. To ensure the efficient and cost-effective operation and stewardship of GWH to maximize profitability to enhance our Mission.

Provide excellent customer service always.

Greet each customer and assist with basic questions about store operations and merchandise.

Assist customers with finding desired items, as well as loading and unloading merchandise as needed.

Responsible for merchandising of all products by maximizing presentation and floor layout.

Place all hard and soft goods inventory from racks and carts to the sales floor in a timely manner.

Ensure store recovery is accomplished by maintaining merchandising standards.

Perform necessary housekeeping janitorial work for all sales floor areas including dressing rooms and bathrooms, keeping them free of dust, dirt, merchandise, trash, and clutter.

Must report all work incidents and injuries immediately.

Operate electronic cash register, credit card devices, and/or electronic Point of Sales (POS) payment management system.

Remove hangers from cash wrap when needed and maintain an organized cash wrap area.

Must meet production standards and ensure that all products are consistently being rotated on the sales floor.

Notify Management of low or overstocked merchandise.

Adheres to all GWH Policies & Procedures, Loss Prevention & Safety Regulations, and GWH Guiding Principles.

maintain good housekeeping standards, have all aisles and pathways to fire exists clear and free from clutter, and keep work areas neat and clean.

Adheres to local, state, and federal laws and regulations.

High school diploma or equivalent preferred.

Excellent customer service skills.

Key Performance Indicators (KPI):

• Quality of Work: Attitude, sense of urgency, productivity, individual safety performance, etc.
• Timely GWH LMS completion (training, etc.)
• Image: Personal image, keeps work area/location clean, safe, and organized with no donor creep.
• Timely GWH LMS completion (training, etc.)
• Customer Ambassador Program (CAP): Receiving surveys (getting customers to participate) and favorable feedback.

large bags of donations, televisions, furniture, etc.)