Head of Operations & Business Management

Operations Manager
The Operations Manager will help move the operations team forward using sound management techniques and create an environment of success and positive reinforcement. Helping teams succeed in their daily tasks and ensuring timely delivery of services while maintaining a constant focus on safety are of paramount importance to the Operations Manager role.
Team Leadership & Operations Support

Support daily operations by ensuring drivers and monitors are prepared with routes, student information, and vehicle assignments.
Coaching & Development: Provide real-time, constructive feedback and ongoing coaching to reinforce safe driving practices and compliance with MN DOT, FMCSA, and FTA regulations.
Training & Onboarding: Assist in onboarding new hires and lead training sessions on safety procedures, technology systems, and operational expectations.
Industry Experience: Minimum of 3 years in transportation, logistics, or operations.
Education: High school diploma or equivalent required; Associate's or Bachelor's degree in Logistics, Business, or related field preferred.
Regulatory Knowledge: Familiarity with CDL requirements and DOT safety regulations.
Communication Skills: Strong verbal and written communication skills, including facilitating meetings and training sessions.
Technology Skills: Comfortable using dispatch systems, GPS platforms, and workforce management tools.
In this role, you directly impact the safety and daily experience of students and families in your community.
Ongoing professional development and training
Exposure to innovative tools and AI-driven operations
Essential, community-based work
Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.
For more than 65 years, we have led the region in providing safe, reliable and exceptional service to the elderly and people with disabilities all across the Twin Cities metropolitan area.