Parts Counter Sales - Immediate Hire

Careers At Don Mealey's Sport Auto Group

The Don Mealey Sport Auto Group is a family owner and operating dealer group here within the Central Florida area since 1974. We currently have 5 amazing locations where we cater to our customers by doing our very best to meet and exceed their expectations at every opportunity. We believe with excitement and happiness in the employees’ experience that overall enjoyment will flow over to our customers and the products we are able to deliver. It is our goal to run an innovative, fun and successful dealership that puts people first making a difference in the lives of our customers and co-workers while providing service to our communities.

We are looking for skilled Parts Counter person to join our teams. Your main responsibility will be issuing parts to technicians and customers vehicles as assigned.

Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.

Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.

Answers phone calls, providing price quotes and other information.

Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.

Pulls and fills orders from stock.

Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.

Locates out-of-stock parts or shop materials that need immediate attention.

Notifies the service advisor, body shop and the customer when special ordered parts have been received.

Follows up on back-ordered parts.

Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.

Replenishes assigned inventory daily.

Makes sure all internal requests for parts are billed on service repair orders.

Receives payment from retail customers or obtains credit authorization.

Ensure that all customers receive their copy of the invoice.

Issues credit for parts returned, ensuring that the original invoice or its number is available so that purchase and pricing can be verified.

Keeps orderly records of all repair orders, invoices, insurance estimates and special-order parts.

Participates with the parts manager in maintaining a lost sales tracking program.

Maintains a professional attitude with co-workers, customers, vendors.

Follows federal, state and local law as well as company policy about safeguarding all information.

Keeps current with annual HR training along with any other training that might be required for this position.

Follows all company policies and procedures. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, please see your supervisor if you need an accommodation.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, please see your supervisor if you need an accommodation.

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