Client Service Rep _Work from home

As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. Learn about our benefits ( designed for you to Thrive at work and at home.

This individual will serve as an integral connection between our base customers, fulfillment and acquisition teams here in the Portland Oregon office. You will work with our elite technician, operations and sales teams to demonstrate to our customers why Trane is the best company to support their HVAC Service, Replacement, controls, rental and digital needs.

The Client Services Representative will be exposed to both the acquisition and fulfillment sides of our business with the opportunity to grow their career on either side. The Client Services Representative will be a key resource in maintaining and growing our customer base.

Coordinate the renewal of service contracts

Look for opportunities to expand our offerings with our customers

Delivers growth by prospecting for other non-agreement customers; Responsible for time and material (T & M) and Quoted Job pull-through opportunities, working with the estimating team on the proposals and delivering proposals to the customer in a time frame to meet their needs.

Develop accurate and timely estimates through input of the field and sales team's knowledge.

Assists in creating standard work / cadence for meeting customer needs.

Bachelor's degree or certificate with two years' work experience preferred.

Customer service with relationship building experience is a plus.

Competencies: customer focus and relationship building, problem solving and initiative, collaboration and teamwork, adaptability and agility, results orientation

Must be able to communicate effectively in person, by phone and through written communication.

Annual Base Salary Range or Hourly Base Pay Range:

$The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE!
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• Paid time off includes up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave.
• 401K match up, educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary by site as well as Collective Bargaining Agreements and local/state regulations

all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.